Configuring item activation
Item activation, or when items appear on a kitchen screen depends on several options within your Aloha Kitchen configuration. Courses, cook times, modifiers, and delayed orders all play a role in when an item or order is activated and appears on Aloha Kitchen.
Course — A course determines the order in which items are delivered to a customer. All operations must have at least one course. Single course operations deliver all items on an order to a customer all at once. More complex operations have multiple courses to deliver items throughout a customer's dining experience. See "Configuring Full Coursing".
Item cook times — Specifies the number of minutes a menu item takes to cook. This allows Aloha Kitchen to stagger the activation of each item to allow your kitchen staff to finish all items on the order at the same time. This provides all customers on an order the ability to enjoy a freshly prepared dish. See "Adding Cook Times for Items".
Modifier — adjustments Standard and advanced modifier adjustments provide a way of increasing or decreasing the cook time of an item based on a temperature preference of the customer or the method of preparation. For example rare and fried items decrease the cook time of an item, where as, well done and baked items increase the cook time of an item. Advanced modifier adjustments tie a modifier to a specific item to provide a more granular way of adjusting item cook times. See "Adjusting an Item Cook Time Based on a Modifier" and "Overriding an Item Cook Time Using an Item/Modifier Pairing".
Cook time overrides — Cook time overrides allow you to increase or decrease the cook time of an item, a standard modifier adjustment, or an advanced modifier adjustment during unusual business periods. This may be due to high volume business, or and increase or decrease in production capacity due to equipment or staffing. See "Overriding Item Cook Times".
Delayed orders — Aloha Takeout and Aloha Online support the ability to delay an order for same day or another day in the future. Aloha Kitchen uses the quote time of an order as the target time and delays activation of items within an order, until the required time.