Determining how to capture the cell phone number
The HME wireless text paging feature requires you to capture the cell phone number of the guest so the system can send a text page. There are multiple ways to capture the cell phone number, depending on the product in use.
Aloha Quick Service and Table Service
If you are not integrating with Aloha Takeout, you must have the ability to name an order in Aloha Quick Service or Table Service so you can enter the mobile phone number of the guest. If you already have this functionality in place, continue to the next procedure. In Aloha Quick Service, you name an order with the 'Name Order' button function which you can place on any button, or within a scripted button.
To add the Name Order function in Aloha Quick Service:
- With QS/TS selected in the product panel, select Maintenance > Screen Designer > Quick Service Screen Designer.
- Select Work with Panels.
- Select Panel > Open Panel and select the panel onto which you want to add the Name Order function, and click OK.
- Select an unused button.
- Under the 'Function' group bar in the Properties window, select Name Order from the 'Action' drop-down list.
- Configure the remaining options as you would for any other button, such as text, appearance, and more.
- Select Panel > Save Panel and exit the Screen Designer function.
Reference: Refer to the Aloha Quick Service Screen Designer Guide for more information on using Screen Designer.
In Aloha Table Service, you name an order by using tabs. You must configure a job code that an employee is using to use tabs.
To configure a job code to use tabs in Aloha Table Service:
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With QS/TS selected in the product panel, select Maintenance > Labor > Jobcodes > Order Entry.
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Select a jobcode from the drop-down list.
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Under the 'Order entry' group bar, select Tabs, or Tables and Tabs from the 'Check type' drop-down list.
Tip: You can alternatively select 'Bartender,' under the same group bar, to configure the job code to use tabs.
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Click Save and exit the Jobcodes function.
Reference: Refer to the Aloha Quick Service Screen Designer Guide for more information on using Screen Designer.
Aloha Takeout
If you are integrating with Aloha Takeout, the system always uses the mobile number captured in ATO and does not use the number captured in Aloha Quick Service and Table Service. If you do not capture the cell number in ATO, then no page is sent.
Reference: Refer to the Aloha Takeout Implementation Guide for more information on Aloha Takeout.