Company Settings
The following table lists the available company settings, how they affect Aloha Online Ordering, their purpose, the available values, and the default value, if any. Pay special attention to the required company settings, as it is necessary to edit those settings for your online ordering site to work properly.
📝 If the setting is not available, by default, you must use the Add Setting function.
The company settings are listed in alphabetical order.
A
AccountCreationSubject
Related To — Account/Email
Purpose — Denotes the subject line for email message sent to consumer upon creation of an account.
Value — Text value up to 199 characters. Example: Welcome to Aloha Online Ordering.
AccountDashboardPreviousOrderCount
Related To — Account Dashboard
Purpose — Specifies the number of historical orders of a consumer to dis- play on the Account Dashboard page.
Value — Numeric value from 0 to 20. Default: 3
AccountDashboardQuickOrdering
Related To — Quick Ordering
Purpose — Enables a consumer to place an order saved as a favorite or a previous order with minimal clicks. Adds ‘Repeat Exactly’ to the account page.
Value — True: Enables quick ordering. False: Disables quick ordering. (Default)
AccountManagementDisplayName
Related To — Account/Email
Purpose — Displays as the ‘From’ name of automatically generated email messages sent to consumers with an account.
Value — Text value up to 199 characters. Example: Aloha Diner Management
AccountManagementEmailAddress
Related To — Account/Email
Purpose — Displays as the 'From' e-mail address in automatically generated e-mail messages sent to consumers with an account.
Value — Text value up to 100 characters. Example: accountmanager@alohadiner.com
AccountPasswordResetSubject
Related To — Password/Email
Purpose — Denotes the subject line for email messages sent to consumers who click Forgot Password.
Value — Text value up to 199 characters. Example: ‘Here is Your Password Information.’
AddDepositTimeout
Related To — Deposits
Purpose — Timeout value (in seconds) for the AddDeposit and ClearReleaseDeposit calls in AlohaTakeoutInterface API.
Value — Allowed values are 1-60. Default: 60.
AdvancedLandingPage
Related To —
Purpose — Enables the Advanced Landing page.
Value — True: Uses advanced landing page. False: Uses standard landing page.
AllowedPaymentLocations
Related To — Payments
Purpose — Specifies the accepted payment options to appear on the online ordering page.
Value — All: Displays ‘Pay at Site’ and ‘Pay Online’ options. (Default) Pickup: Displays only ‘Pay at Site.’ Online: Displays only ‘Pay Online.’
AllowMenuChange
Related To — Menu Changes
Purpose — Allows a consumer with an active order to switch to a different menu, if you use multiple menus.
Value — True: Allows menu change. False: Does not allow menu change. (Default)
AllowedPaymentMethods
Related To — Payments
Purpose — Specifies the tenders available on your online menu. You must use the format xxxx; and list each supported payment card.
Value — Default: Visa;Mastercard;Amex;Discover
AllowPhoneExtension
Related To — Consumer Record
Purpose — Displays the telephone extension option.
Value — True: Displays the extension option. (Default) False: Does not display the extension option.
AllowThirdPartyDeliveryCheckIn
Related To —
Purpose — Allows automatic check-in for third-party delivery drivers arriving at the restaurant to pick-up an order.
📝 Note: Automatic check-in requires enablement in Company Setup in Web Admin. Please contact Support and log a ticket to enable this setting. Once enabled, add the following new company setting in Web Admin.
Value — True: Allows automatic check- in for third-party delivery drivers. False: Does not allows automatic check-in for third-party delivery drivers.
AndroidAPPURL
Related To — Android
Purpose — Specifies the URL address for an Android app.
Value —
ApplyTaxToDeliveryFee
Related To — Delivery
Purpose — Specifies whether the delivery fee is taxed.
Value —
AppURL
Related To —
Purpose —
Value —
AppVersion
Related To —
Purpose —
Value —
AssignLoyaltyAndASVAtSite
Related To — Loyalty
Purpose — Establishes whether you access stored loyalty data at the site or use cloud storage. When you set ‘AssignLoyaltyAndASVAtSite’ to True (meaning processing is performed in store), and the ASV gift card covers the full amount of the order, the message ‘Amount Due will be deducted from Gift Card when payment is processed at the Site’ appears. When you set both ‘AssignLoyaltyAndASVAtSite’ and ‘EnableATODeposits’ to True, you cannot submit an order.
Value — True False
AutoApplyWholeDayPriceChanges
Related To — Price Changes
Purpose — This setting is currently only for the Aloha Online API. Related Options: Filtering price changes in effect for all day from the Get Menu call requires two company settings. you must set ‘UseItemPriceCompatabilityMode’ to False and ‘AutoApplyWholeDayPriceChanges’ to True.
Value — True False
AvailableOrderTypes
Related To — Group Ordering
Purpose — Allows different order types to appear on the Time page.
Value — Standard: Displays standard pick-up and delivery orders. (Default) GroupByName: Allows a consumer to place an order under a certain name. GroupByInvitation: Allows for Group Orders by Invitation.
📝 You can apply all settings by separating each setting by a semicolon. Example: ‘Standard;GroupBy- Name;GroupByInvitation’ The order in which you enter the values determines the order in which they appear on the online ordering site.
B
BrowseMenuMode
Related To —
Purpose —
Value —
BrowserCacheExpirationDays
Related To —
Purpose — Defines the number of days the system retains Aloha Online Ordering cookies before automatically purging them.
Value — Numeric value from 1 to 30. Default: 7.
BufferAM
Related To — Hours
Purpose — Specifies the number of minutes after the store opens at which the online ordering site can begin accepting orders.
Value — Numeric value from 0 to 1440. Default: 30
BufferPM
Related To — Hours
Purpose — Specifies the number of minutes before the store closes at which the online ordering site stops accepting orders.
Value — Numeric value from 0 to 1440. Default: 60
C
CacheExpirationHours
Related To — Hours
Purpose —
Value —
CheckInUseAutoTender
Related To —
Purpose —
Value —
CollapseModifierGroups
Related To — Order Entry
Purpose — Specifies whether the modifier dialog box appears with the modifier options list.
📝 Note: Use Modifier group descriptions to enable the consumer to understand the purpose and contents of the modifier group.
Value — True: Collapsed view. The consumer must click a modifier group to expand and select a modifier. False: Expanded view.All modifier groups and associated modifiers appear for editing. (Default)
CompanyURL
Related To — Localization
Purpose — Adds the URL as a home link in the navigation bar. When you click this link, the web page opens in a new web browser.
Value — Example: http://alohadiner.com
CompanyURLPart
Related To —
Purpose —
Value —
ContactUsEmailSubject
Related To — Email
Purpose — Denotes the subject line of the email message sent to the email address listed in ContactUsSentToEmailAddress.
Value — Text value up to 199 characters. Default: Aloha Online Ordering Customer Feedback.
ContactUsSendToEmailAddress
Related To — Email
Purpose — Denotes the email address to which the system sends feedback email messages.
Value — Example: manager@alohadiner.com
ContactUsURL
Related To — Support
Purpose — Adds the URL as a Contact Us link in the navigation bar. When you click this link, the web page opens in a new web browser.
📝 You can create a Contact Us page using the contact.html file or the Aloha Online standard form.
Value — Your website Contact Us page URL. Example: http://alohadiner.com/contact
ContentCacheCheckDelay
Related To —
Purpose — Specifies the amount of time (in seconds) for receiving site content updates from the web server.
Value — Numeric value from 1 to 1440. Default: 300.
CreditServiceTenderNameAmericanExpress
Related To —
Purpose —
Value —
CreditServiceTenderNameCreditGeneric
Related To —
Purpose —
Value —
CreditServiceTenderNameDiscover
Related To —
Purpose —
Value —
CreditServiceTenderNameJCB
Related To —
Purpose —
Value —
CreditServiceTenderNameMasterCard
Related To —
Purpose —
Value —
CreditServiceTenderNameVisa
Related To —
Purpose —
Value —
Culture
Related To — Languages
Purpose — Defines the language text to display on your online ordering site. These values are case sensitive.
📝 When choosing a language other than English, the system requires additional modifications. Contact support@alohaenterprise.com.
Value — de-DE: Germany; en-US: English (Default); es-MX: Mexican Spanish; es-PA: Panamian Spanish; es-CO: Colombian Spanish;
es-CL: Chile Spanish; es-EC: Ecuador Spanish; es-SV: El Salvador Spanish; es-GT: Guatemala Spanish; en-PR: Puerto Rico English;
en-GB: Great Britain English; en-CA: Canadian English; en-AU: Australian English; es-ES: Spain Spanish; pt-BR: Brazilian Portuguese;
pt-PT: Portugal Portuguese; en-IE: English Ireland); en-IN: English (India); en-NZ: English (New Zealand); en-PH: English (Republic of the Philippines); en-ZA: English, South Africa; th-TH: Thai (Thailand); zh-SG: Chinese (Singapore); fr-FR: French (France); tr-TR: Turkish (Turkey); de-DE: German (Germany); ro-RO: Romanian (Romania); en-DK: English,Denmark|
CustomerBusinessFields
Related To — Order Entry
Purpose — Displays the business and department boxes for the consumer to complete to submit an order.
Value — Required: You must complete the business and department boxes to submit an order. Optional: Displays the business and department boxes, but does not require the consumer to complete them to submit an order. (Default) Disabled: Does not display the business and department boxes.
CVVEnabled
Related To —
Purpose — Determines whether the CPS payment method requires the credit card CVV code to be entered on the payment page in Ordering UI.
📝 This setting does not affect ConnectedPayments that integration supplies an entire iframe which always requires CVV code to be entered.
Value — True: CPS payment method requires CVV code to be entered on the Ordering UI payment page. False: CPS payment method does not require CVV code to be entered on the Ordering UI payment page. Default: False.
D
DefaultDesignID
Related To — Menu
Purpose — Specifies which website design the online ordering site displays before a consumer selects a specific store.
📝 Access the design identification numbers in Designs > Design Setup. Contact the Aloha Online Implementation Team before creating multiple designs
Value — The auto-generated number when creating multiple designs.
DefaultMenuID
Related To — Menu
Purpose —
Value —
DelayedOrderThresholdMinutes
Related To — Deposits
Purpose — Specifies the amount of time (in minutes) the system holds an order based on the promise time and is required for ATO deposits. The value must match the on-site prep times. This setting also determines the amount of time future orders are visible.
Value — Numeric value from 1 to 60. If you set the value to 0, all orders are future orders (required for ATO deposits). Default: 15
DeliveryLeadTimeHours
Related To — Delivery
Purpose — Specifies the exact number of hours in the future for the first available order time for delivery orders. The hours calculate in exact calendar hours from the current time.
Value — Any whole number. Default: 0.
DeliveryTimeExceededBehavior
Related To — Delivery
Purpose — Specifies the calculation to use for updating the delivery quote time when the initial order quote time (provided to the consumer at the beginning of the online ordering process) elapses before the consumer submits the order. A notification appears to the consumer, which the consumer must accept to continue with the order. This allows the kitchen to have adequate time to prepare the order, despite the lapse in time between accessing the menu and placing the order through the online ordering page.
Value — NextAvailableRange: Time based on the next available increment only if the next available time from the site exceeds the delivery range.
📝 You must set DeliveryTimeAsRange as ‘true’ to acti- vate this feature. NextAvailableSlot: Time based on the next available increment of time according to the DeliveryTimeGranularity variable. (Default) NextAvailableTime: Time based on the new order prep time from the site plus an additional five minutes.
DeliveryTimeGranularity
Related To — Delivery
Purpose — Specifies the increment of time (in minutes) in which the consumer order delivery time options appear.
Value — Numeric values of 15, 20, 25, 30, 35, 40, 45, 50, 55, or 60. Example: For 20, the pick-up options appear as 2:00, 2:20, 2:40.
DeliveryTimesAsRange
Related To — Delivery
Purpose — Determines whether to display the quoted delivery time as a range of time. Example: If the value is set to ‘true,’ and DeliveryTimeGranularity is set to ‘30,’ the consumer sees the delivery time in a range of time, such as 12:00-12:30 and 12:30-1:00.
Value — True: Displays quoted delivery time as a range of time. False: Displays quoted delivery time as an exact time. (Default)
DisableAdvancedCommands
Related To —
Purpose — Controls the activation of features depending on the version of Aloha Takeout. If you use ATO v14.1, and higher, set this option to False, meaning you want to enable advanced commands, and use ATO Capacity and ATO deposits.
Value — True: Disables advanced settings (Default) False: Enables advanced settings
DisableDeliveryLanding
Related To — Delivery
Purpose — Controls the display of the delivery option on the Advanced Landing page.
Value — True: Does not display the delivery option. False: Displays the delivery option. (Default)
E
EnableASAPOnDelivery
Related To — Delivery
Purpose — Offers consumers the option to receive their delivery order earlier than the first available time listed.
Value — True: Activates ASAP delivery. False: Disables ASAP delivery. (Default)
EnableAsIsOrdering
Related To — Order Entry
Purpose — Adds ‘Order As Is’ on the web menu item allowing the consumer to skip the modifier pop-up window if the item does not require any modifier groups.
📝 Note: If an item contains required modifiers, the ‘Order As Is’ button does not appear.
Value — True: Displays the ‘Order As Is’ button. False: Does not display ‘Order As Is’ button. (Default)
EnableATODeposits
Related To — Deposits
Purpose — Charges a debit or credit card transaction at the time of order submittal. If a merchant processor declines a payment card, a notification appears to the consumer and requires another form of payment. This feature may require additional configuration of ATO and the Aloha POS.
📝 Requires ATO v14.1.1
Value — True: Enables instant authorization. False: Disables instant authorization. (Default)
EnableFacebookLogin
Related To —
Purpose —
Value —
EnableGDPR
Related To — GDPR
Purpose — Makes the privacy policy available when a consumer creates a new account. The consumer agrees to the terms when they create their account. This is part of the General Data Protection Regulation (GDPR) requirements.
Value — True: Enables GDPR functionality. False: Does not enable GDPR functionality. (Default)
EnableGetOrder
Related To — Order submission
Purpose — Adds the ability to check the status of an order after submission by the consumer. Aloha Online uses a scheduled task to retrieve the information from the POS and post the information in Web Admin under ‘Orders Review.’ The possible statuses include: ‘In Delay’ (future order not yet released to POS), ‘??’ (order not released to POS- Error), ‘Timed Out’ (order canceled once submit- ted due to time out error), and ‘Ready/Prepared’ (order released to POS).
Value — True: Provides an order status in Orders Review. False: Does not provide an order status in Orders Review. (Default)
EnablePayPalHere
Related To — PayPal
Purpose — Adds the ability to add PayPal as a payment option.
📝 This setting adds the PayPal tab to the Sites function, where you configure the PayPal settings for the site location.
Value — True: Enables the PayPal payment option. False: Disables the PayPal payment option. (Default)
EnableSingleSiteFlow
Related To — Store Locator
Purpose — Specifies if a consumer on the online ordering page bypasses the store locator when there is only one store location.
Value — True: Bypasses the store locator page. False: Does not bypass the store locator page. (Default)
EnableTimeZonePrepTimeForIntegratedSubmit
Related To — Order Submission
Purpose —
Value —
EnhancedPizza
Related To — Pizza
Purpose — Determines if you use the pizza configuration for Advanced Pizza or Basic Pizza, for your web menu.
📝 Advanced Pizza requires Aloha Quick Service v6.7 or later, or Aloha Table Service v12.3, or later.
Value — True: Enables the use of Advanced Pizza. False: Enables the use of Basic Pizza. (Default)
F
FAQEnabled
Related To — Order Entry
Purpose — Allows the consumer to access an FAQ page through the navigation bar of the online ordering site.
Value — True: Displays an FAQ tav. False: Does not display an FAQ tab. (Default)
FaxFailoverAllowed
Related To — Fax failover
Purpose — Defines whether to enable fax failover. Fax failover allows for an order to be submitted by fax if the store is offline.
Value — True: Enables fax failover. False: Disables fax failover. (Default)
FaxFailoverOriginationAddress
Related To — Fax failover
Purpose — Specifies the ‘from’ email address to use for an email based fax service.
Value — Example: fax@alohadiner.com
FaxFailoverServiceEmailDomain
Related To — Fax failover
Purpose — Specifies the domain address of the fax service.
Value — Example: somefaxdomain.com
FeedbackButton
Related To — Feedback
Purpose —
Value —
G
GiftCardEntryVisible
Related To — Gift Cards
Purpose — Activates the Gift Card (Aloha Stored Value) option for payment. Aloha Online Ordering only supports Aloha Stored Value (ASV) cards with PIN numbers for online ordering.
Value — True: Displays the gift card entry option. False: Does not display the gift card entry option. (Default)
GoogleAnalyticsTrackingCode
Related To — Google Analytics
Purpose — Tracks usage statistics using the code snippet provided to Google Analytics customers. Upon entering your code, it may take up to twenty-four hours before your site data appears in your Google Analytics account.
Value — Your Google Analytics code snippet, ‘xx-xxxx.
GoogleMapsAPIKey
Related To — Google Analytics
Purpose — Provides a Google Maps API key specific to your company so that you can gain insight into the usage of the Google Maps API by your customers.
Value — True False
GroupOrderInviteeCutoffMinutes
Related To — Group Ordering
Purpose — Defines the time in minutes between the invitee cut off and the order placement cutoff. This setting prevents invitees from placing an order after the group order has been submitted to the store. This setting also allows the organizer time to compile all orders before submitting them to the store.
Value — Any whole number.
GroupOrderMaxParticipantLimit
Related To — Group Ordering
Purpose — Defines the maximum number of people eligible for inclusion in a group order.
Value — Numeric value from 2 to 100. Default: 10.
GroupOrderPlacementCutoff
Related To — Group Ordering
Purpose — Specifies the minimum amount of time (in minutes) required by the store before an order submitted by the organizer is ready for pick-up or delivery.
Value — Any whole number. Default: 60.
H
HideDeliveryZones
Related To — Delivery
Purpose — Specifies whether the polygonal delivery zones appear on the store locator page.
Value — True: Displays the delivery zones. False: Does not display the delivery zones. (Default)
HideTax
Related To — Email
Purpose — Suppresses the tax options on the ordering page and in the confirmation email messages.
Value — True: Hides the tax options. False: Does not hide the tax options. (False)
HostedCreditTimeoutSeconds
Related To — Order submission
Purpose — Specifies the number of seconds the online ordering site should wait for approval from the third party merchant processor, when capturing payment upon order submission to the Aloha POS. When the site times out, an error message appears to the consumer. Recommendation: Keep the setting large enough so the card does not get charged at the same time the website times out.
Value — Numeric value from 1 to 99999. Default: 30.
I
ImportEmailAddress
Related To — Imports
Purpose —
Value — Default: import@alohaorderonline.com
ImportNotificationRecipient
Related To — Imports
Purpose —
Value —
ImportStatusEmail
Related To — Imports
Purpose —
Value —
IncludeDiscountinSubtotalDeliveryMinimumValidation
Related To —
Purpose — Validates the check subtotal against the amount of the check after you apply discounts to determine if one subtotal is equal to or greater than the minimum dollar amount required to qualify for a delivery order. If False, the check subtotal could still pass validation even if the check subtotal dips below the required minimum dollar amount for delivery after you apply discounts. Required Options: You must access Configuration > Site Setup > Sites > Edit Site > Site Settings tab and enter the minimum dollar amount a consumer must purchase to qualify for delivery in ‘Delivery Minimum.’ Related Options: The ‘IncludeDiscountInSubtotalDeliveryMinimumValidation’ overrides the ‘ValidateMinMaxBySubtotal’ option.
Value — True False
iPhoneAppURL
Related To — iPhone
Purpose — Specifies the URL address for an iPhone app.
Value —
iPhoneAppVersion
Related To — iPhone
Purpose —
Value —
IsUpCheckEnabled
Related To —
Purpose —
Value —
ItemPriceGrid
Related To —
Purpose —
Value —
K
KeyDurationDays
Related To — Connected Payments
Purpose — Allows you to specify the number of days at which to expire the public keys for processing payments with Connected Payments. Always accept the default value of 90, unless otherwise instructed.
Value — Numeric value. Default: 90.
KeyRefreshBeforeExpirationDays
Related To — Connected Payments
Purpose — Allows you to specify the number of days to the expiration of the public keys to begin requesting new keys.
Value — Numeric value. Default: 2.
L
LandingPageAccountLoginSuccessfulURL
Related To — Order Entry
Purpose — Controls the page to which the system directs the consumer after logging in at the Advanced Landing page.
Value — “/” – Remain on landing page. “/AccountDashboard.aspx” – Go to the Account Dashboard page. (Default) “/AccountInfo.aspx” – Go to the Manage Account page.
LeavingVerifyPaymentPageAlert
Related To — Order Entry
Purpose — Enables a pop-up notification to appear if the consumer attempts to navigate away from the Payment Verification page before submitting the order.
Value — True: Enables the pop-up notification. False: Disables the pop-up notification. (Default)
LocationsURL
Related To — Store Locator
Purpose — Displays the link to your store locator website on your online ordering site navigation bar. Use this setting only if you are not using the Aloha Online Ordering store locator functionality.
Value — A valid URL address.
LoginRequirement
Related To — Logging In
Purpose — Indicates if the consumer is required to log in before selecting a specific store location.
Value — Browse: Requires a consumer to log in. This value requires additional custom development to enable. Contact the Aloha Online Implementation team. None: Does not require a consumer to log in.
LoyaltyNumberVisible
Related To — Loyalty
Purpose — Enables a consumer to enter their Aloha Loyalty program number to submit with their order. Aloha Online Ordering only supports Aloha Loyalty cards at this time.
📝 Consumers can accumulate points while online; however, a consumer must redeem points in the store.
Value — True: Displays loyalty option. False: Does not display loyalty option. (Default)
LoyaltyOrderModeID
Related To —
Purpose —
Value —
LoyaltyRewardSelectionEnabled
Related To —
Purpose —
Value —
M
MaxLineItemQty
Related To — Order Entry
Purpose — Limits the maximum number of items a consumer can have in a single order. Required Options: The default value for this setting and MaxOrderLineCount must match.
Value — Numeric value from 1 to 999. Default: 40
MaxOrderFutureDayCount
Related To — Order Entry
Purpose — Specifies the number of days in advance a consumer can place an online order.
Value — Numeric value from 1 to 90. Default: 30
MaxOrderLineCount
Related To — Order Entry
Purpose — Limits the maximum order size, according to the number of line items in a transaction. Required: The default value for this setting and MaxLineItemQty must match.
Value — Numeric value from 1 to 999. Default: 40
MaxOrderTotalAmount
Related To — Order Entry
Purpose — Specifies the maximum amount allowed for a single order. If a consumer reaches this amount, the system prompts them to decrease the amount of their order
Value — Numeric value from 1 to 100000. Default: 50.
MaxPayAtSite
Related To — Order Entry
Purpose — Specifies the maximum amount for an order to which you must pay with a payment card.
Value — Numeric value from 1 to 100000. Default: 0.00.
MaxPrepRetryCount
Related To — Order submission
Purpose — Defines the maximum number of attempts the online ordering site can make to the site to retrieve the prep time and display the promise time to the consumer
Value — Numeric value from 1 to 5. Default: 2.
MaxPrepRetryTime
Related To — Order submission
Purpose — Specifies the maximum length of time (in seconds) the online ordering site allows for the retrieval of the prep time from the site to display the promise time to the consumer.
Value — Numeric value from 1 to 15. Default: 8.
MaxSameDayOrderTotalAmount
Related To —
Purpose —
Value —
MaxSpecialInstructionsLength
Related To — Order Entry
Purpose — Specifies the maximum length of characters allowed for a user- defined special instruction.
Value — Default: 60.
MaxSubmitRetryCount
Related To — Order submission
Purpose — Specifies the number of times you can attempt to submit an order after you click Submit Order.
Value — Numeric value from 1 to 5. Default: 2.
MaxSubmitRetryTime
Related To — Order submission
Purpose — Specifies the maximum number of seconds the online ordering site allows for submitting an order after you click Submit Order.
Value — Numeric value from 1 to 60. Default: 30.
MenuAlign
Related To — Order Entry
Purpose —
Value — Default: 1.
MenuDescriptions
Related To — Order Entry
Purpose —
Value —
MenuLeadTimeDays
Related To — Order Entry
Purpose — Specifies the minimum number of days in the future you can place an order.
Value — Numeric value from 0 to 90.
MinDeliveryOrderTotalAmount
Related To — Delivery
Purpose — Specifies the minimum dollar amount required for a delivery order before the system prompts you to increase the amount to qualify for a delivery order.
Value — Numeric value from 1 to 10000. Default: 0.
MinOrderTotalAmount
Related To — Order Entry
Purpose — Specifies the minimum dollar amount required for a takeout order before the system prompts you to increase the amount to qualify for a takeout order.
Value — Numeric value from 0 to 10000. Default: 0.
MobileBrowseMenuDesignID
Related To — Mobile
Purpose —
Value —
MobileBrowseMenuMenuId
Related To — Mobile
Purpose —
Value —
MobileCacheExpirationHours
Related To — Mobile
Purpose —
Value —
MobileDestinationInstructions
Related To — Mobile
Purpose —
Value —
MobileFeedback
Related To — Mobile
Purpose —
Value —
MobileLoginDuration
Related To — Mobile
Purpose —
Value —
MobileMaxLineItemQuantity
Related To — Mobile
Purpose —
Value —
MobileMaxOrderLineCount
Related To — Mobile
Purpose —
Value —
MobileMaxOrderTotalAmount
Related To — Mobile
Purpose —
Value —
MobileMenuLeadTimeDays
Related To — Mobile
Purpose —
Value —
MobileMinOrderTotalAmount
Related To — Mobile
Purpose —
Value —
MobileOrderCancelEnabled
Related To — Mobile
Purpose —
Value —
MobileWebHasMenuItemPictures
Related To — Mobile
Purpose —
Value —
MobileWebHasSubMenuPictures
Related To — Mobile
Purpose —
Value —
MobileWebItemListDescriptions
Related To — Mobile
Purpose —
Value —
ModifierRadioButtonListMax
Related To — Order Entry
Purpose — Enables modifier groups with required selections to appear as drop-down selections instead of radio button selections. A modifier group with more modifier selections than the default value for this setting displays as a drop-down across the entire menu.
📝 You cannot apply this to only one modifier group.
Value — Numeric value from 1 to 99. Default: 99.
N
NavBar1Name
Related To — Navigation Bar
Purpose — Specifies the display name to use for the NavBar1URL menu link in the main navigation bar.
Value — Text value up to 199 characters. Example: Aloha Diner’s Fan Club.
NavBar1URL
Related To — Navigation Bar
Purpose — Specifies the URL to associate with the NavBar1Name that appears in the main navigation bar.
Value — Example: http://www.alohadiner.com/fans
NavBar2Name
Related To — Navigation Bar
Purpose — Specifies the display name to associate with the NavBar2URL menu link in the main navigation bar.
Value — Text value up to 199 characters.
NavBar2URL
Related To — Navigation Bar
Purpose — Specifies the URL to associate with the NavBar2Name that appears in the main navigation bar.
Value — Example: http://www.alohadiner.com/specials
NavBar3Name
Related To — Navigation Bar
Purpose — Specifies the display name to associate with the NavBar3URL menu link in the main navigation bar.
Value — Text value up to 199 characters.
NavBar3URL
Related To — Navigation Bar
Purpose — Specifies the URL to associate with the NavBar3Name that appears in the main navigation bar.
Value — Example: http://www.alohadiner.com/events
NutritionInformationURL
Related To — Calories
Purpose — Enables you to comply with Section 4205 of the Patient Protection and Affordable Care Act where a guest must be able to view any additional nutrition information for an item on your online menu, upon request. This can be a link to a hosted site or an approved URL on the Internet.
Value —
O
OpenCheckPosItemId
Related To — Open Check
Purpose — POS item ID of a menu item that gets automatically placed on a new check in order to keep it open.
Value —
OpenCheckSalesItemId
Related To — Open Check
Purpose — Sales item ID of a menu item that gets automatically placed on a new check in order to keep it open.
Value —
OrderBCCList
Related To — Email
Purpose — Defines the blind carbon copy (BCC) email addresses for receiving copies of automatically generated order notification email messages sent to consumer. To enter more than one email address, type a semicolon between the email addresses.
Value — Example: corporatehq@alohadiner.com
OrderBCCTrigger
Related To — Email
Purpose — Specifies the types of online orders that require a notification email message to be sent to the email addresses listed in Order BCCList.
📝 THIS FEATURE IS CURRENTLY NOT SUPPORTED.
Value — "– All Order Types. (Default) ‘$<WholeDollar>’–Only orders equal to or exceeding the specified whole dollar amount. ‘<WholeNumber>’– Only orders equal to or exceeding the amount of time in advance of an order submittal. ‘FUTUREDAY’– Only future orders. ‘RETAIL’– Only retail orders. ‘CATERING’– Only catering orders.
OrderCancelEnabled
Related To — Order Entry
Purpose —
Value —
OrderCancelorModifyThresholdAmount
Related To — Order Entry
Purpose — Specifies the maximum dollar amount before you can cancel or modify the order prior to the originally scheduled delivery or pick-up time.
Value — Numeric value from 0 to 10000. You must define a value other than blank or 0 to use this feature.
OrderCancelorModifyThresholdMinutes
Related To — Order Entry
Purpose — Specifies the minimum number of minutes allowed before you can cancel or modify an order prior to the originally scheduled delivery or pick-up time.
Value — Numeric value from 0 to 1440. Default: 0 You must define a value other than blank or 0 to use this feature.
OrderCancelReceiptSubject
Related To — Email
Purpose — Designates the subject line for the email message sent when canceling an online order.
Value — Text value from 0 to 199 characters. Example: ‘Order Cancellation Request.’
OrderCTTTimeoutSeconds
Related To — Order Entry
Purpose —
Value — Numeric value up to 199 characters. Example: ‘Aloha Diner Online Ordering.’
OrderDisplayName
Related To — Order Entry
Purpose — Displays as the ‘From’ name of automatically generated email messages associated with OrderEmailAddressSettings.
Value —
OrderEmailAddress
Related To — Email
Purpose —
Value —
OrderEnterRecipientName
Related To — Email
Purpose — Specifies whether the ‘Who is this item for?’ option appears in the modifier dialog box. The system associates the name with the item on the kitchen chit
Value — True: Displays the option. False: Does not display the option. (Default)
OrderEnterTransactionSpecialInstructions
Related To — Order Entry
Purpose — Specifies whether the ‘Special Instructions’ option appears on the Verify Payment page.
📝 Requires ATO v1.2.215 or later.
Value — True: Displays the option. False: Does not display the option. (Default)
OrderErrorNotificationRecipient
Related To — Email
Purpose — Defines the ‘To’ email address for receiving error notification email messages when immediate response is required by store or support staff.
📝 To enter more than one email address, type a semicolon between the email addresses.
Value — Example: ordererror@alohodiner.com
OrderErrorsLogEnabled
Related To — Error Logging
Purpose —
Value —
OrderReceiptSubject
Related To — Email
Purpose — Email subject line for email messages generated to consumers who successfully submit an online order.
Value — Numeric value up to 199 characters. Example: ‘Thank You For Your Order.’
OrderSubmissionTimeoutSeconds
Related To — Order Submission
Purpose — Specifies the number of seconds the online ordering site waits before submitting an order to the POS. When the site times out, an error message appears to the consumer.
Value — Numeric value from 1 to 99999. Default: 30.
OrderSummaryNotificationRecipient
Related To — Email
Purpose — Defines the ‘To’ email address for receiving daily order summary report email messages.
📝 To enter more than one email address, type a semicolon between the email addresses.
Value —
OrderWebsiteTitle
Related To — Localization
Purpose — Displays as the browser window name for your online ordering site.
Value — Text value up to 199 characters. Example: ‘Aloha Diner Online Ordering’
OverrideDefaultAtoOrderStatus
Related To — Payment
Purpose — This setting will prevent ATO from releasing orders to the POS with no payment attached when EnableATODeposits is set to True.
Value — True: Prevents ATO from releasing orders to the POS with no payments. False: Allows ATO from releasing orders to the POS. Default: False.
P
PickupLeadTimeHours
Related To — Order Entry
Purpose — Specifies the exact number of hours in the future for the first available order time for pickup orders. The hours calculate in exact calendar hours from the current time.
Value — Any whole number. Default: 0.
PickUpTimeExceededBehavior
Related To — Order Entry
Purpose — Specifies the calculation to use for updating the pick-up quote time when the initial order quote time (provided to the consumer at the beginning of the online ordering process) elapses before the consumer submits the order. A notification appears to the consumer, which the consumer must accept to continue with the order. This allows the kitchen to have adequate time to prepare the order, despite the lapse in time between accessing the menu and placing he order through the online ordering page.
Value — NextAvailableSlot: Time based on the next available increment of time according to the PickUpTimeGranularity value. (Default) NextAvailableTime: Time based on the new order prep time from the site plus an additional five minutes.
PickUpTimeGranularity
Related To — Order Entry
Purpose — Specifies the increment of time (in minutes) used for displaying the consumer order pick-up time options.
Value — Numeric values from 15, 20, 25, 30, 35, 40, 45, 50, 55, or 60. For example, when the value is ‘20,’ the pick-up options appears as every twenty minutes, 2:00, 2:20, 2:40.
PortionAssistantItemGridMin
Related To —
Purpose —
Value —
PortionAssistantMaxFedPercentage
Related To —
Purpose —
Value —
PortionAssistantNumGraphics
Related To —
Purpose —
Value —
PrivacyPolicyURL
Related To —
Purpose — Specifies the URL for your company privacy policy web page. The privacy policy launches in a new window.
Value — Your company privacy policy URL, or leave blank to default to the custom HTML file. The Aloha Online Ordering team can provide you with a blank HTML file for you to write your privacy policy, which you can then upload to the Graphics and Content section of Web Admin. Sites cannot go live with the generic Radiant policy.
Q
QAMode_Paytronix
Related To —
Purpose —
Value —
R
RecipeSubstitutionMode
Related To — Order Entry
Purpose — Allows for no-charge substitutions on certain menu items, as determined by the POS data.
Value — None: Does not allow for no- charge or free substitutions. Standard: Uses POS data for substitution and applies the same rules and behaviors online.
RequireCustomerAddressFields
Related To — Order Entry
Purpose — Controls whether a consumer must enter an address to submit an order.
Value — True: Requires the entry of an address to place an order. False: Does not require the entry of an address to place an order. (Default)
RevenueCentersToIgnoreOnImportOfPriceChanges
Related To — Price Changes
Purpose — Allows you to ignore price changes from designated revenue centers during an import. You must enter the revenue center IDs to ignore, separated by commas. This is especially helpful for a third party system that imports price changes in Aloha Online Ordering.
Value —
S
SecurityQuestionMode
Related To — Logging In
Purpose —
Value —
SkipPopupIfNoModidifiers
Related To — Order Entry
Purpose — Determines whether the pop-up window appears when a menu item without associated modifiers is selected for an order.
Value — True: Does not display the modifier pop-up window if the item does not have modifiers; immediately added to the receipt. (Default) False: Displays the modifier pop-up window despite a lack of modifiers.
SocialMediaFacebookBadgeURL
Related To — Social Media
Purpose — Links the Facebook button icon on the bottom right of the online ordering page to your Fan page.
📝 This only directs the consumer to your Fan page.
Value — Example: http://facebook.com/AlohaDiner
SocialMediaFacebookBadgeURL
Related To — Social Media
Purpose — Links the Facebook button icon on the bottom right of the online ordering page to your Fan page.
📝 This only directs the consumer to your Fan page.
Value — Example: http://facebook.com/AlohaDiner
SocialMediaFacebookLikeURl
Related To — Social Media
Purpose — Displays the ‘Like’ button on the check-out page, with an option to post to Facebook.
Value — Example: http://facebook.com/AlohaDiner.
SocialMediaFacebookSendURL
Related To — Social Media
Purpose — Displays the ‘Send’ button on the checkout page for the consumer to send a link of your Fan page to their friends.
Value — Example: http://facebook.com/AlohaDiner
SocialMediaPinterestBadgeURL
Related To — Social Media
Purpose — Links the Pinterest badge on the bottom right of the online ordering page to your pinterest page.
Value — Example: http://pinterest.com/ AlohaDiner
SocialMediaTwitterBadgeURL
Related To — Social Media
Purpose — Links the Twitter icon on the bottom right of the online ordering page to your Twitter page.
Value — Example: http://twitter.com/ #!?/AlohaDiner
SocialMediaTwitterFollowURL
Related To — Social Media
Purpose — Displays the Twitter follow button on the checkout page.
📝 This launches your Twitter page and adds the consumer as a follower.
Value — Example: http://twitter.com/ #!?/AlohaDiner
SocialMediaTwitterShareMessage
Related To — Social Media
Purpose — Pre-composes a tweet for the consumer to share the online ordering URL with their followers, and then posts the value from the SocialMediaTwitterShareURL variable.
Value — Text value. Example: I just ordered the best pizza from.
SocialMediaTwitterShareURL
Related To — Social Media
Purpose — Inserts the consumer’s Twitter URL into a pre-composed share tweet.
Value — Example: http://twitter.com/ #!?/AlohaDiner
StartOrderURL
Related To — Order Entry
Purpose — Redirects your online ordering site to an external store locator when a consumer initiates an online order from within your online ordering site. This setting forces the consumer to make determinations, such as delivery or takeout, and catering or retail, using the external store locator website instead of from within your online ordering site.
Value — If you are using the Advanced Landing page, you must set this value to ‘/’
StoreLocatorAutoSelectBestDeliverySite
Related To — Localization
Purpose — Determines whether to display only the nearest store location in store locator results, or additional locations as well.
Value — True: Displays only the near- est store location within the specified search range display. False: Displays all store locations within the specified search range display, listing the locations from closest to farthest. (Default)
StoreLocatorDeliverySearchRange
Related To — Localization
Purpose — Specifies the maximum delivery distance from the store. The sys- tem conducts the search range in straightline distance from the exact coordinates of the store location.
Value — Numeric value from 0 to 10000. Default: 25.
StoreLocatorDisplayBrowseOnlySites
Related To — Localization
Purpose — Specifies whether or not to display locations defined as ‘Browse- only’ in store locator search results.
Value — True: Displays only Browse- only store locations. False: Does not display Browse-only store locations. (Default)
StoreLocatorEnabled
Related To — Localization
Purpose — Determines the visual format for displaying store locations, either map or a list. When using the Advanced Landing page, the system carries over the info entered on the Delivery drop-down to the address options within Store Locator.
Value — True: Displays the store locations on a map. False: Displays the store locations as a list. (Default)
StoreLocatorExclusiveRadius
Related To — Localization
Purpose — Specifies the radial distance around each company store for which the store provides exclusive service to consumers. When a consumer enters an address in store locator within the specified radius of an exclusive store, the exclusive store displays first in the search results, even if the exclusive store is not the closet store to the consumer.
Value — Numeric value from 0 to 1000. Default: 0.
StoreLocatorInitialViewLatitude
Related To — Localization
Purpose — Defines the latitude position of the default map view. Required Options: You must set StoreLocatorEnabled to True to use this feature. Related Options: You can copy the coordinates from Site SetUp > Sites to focus the map view on the store location.
Value — Degree, minutes, and seconds in decimal format. Default: 37.89961413.
StoreLocatorInitialViewLongitude
Related To — Localization
Purpose — Define the longitude position of the default map view. Required Options: You must set StoreLocatorEnabled to True to use this feature. Related Options: You can copy the coordinates from Site Set-Up > Sites to focus the map view on the store location.
Value — Degree, minutes, and seconds in decimal format. Default: - 94.26722325.
StoreLocatorInitialViewZoom
Related To — Localization
Purpose — Specifies the default map viewable area for displaying store location included in the store locator search results. Required Options: You must set StoreLocatorEnabled to True to use this feature.
Value — Numeric value from 1 to 16, where 1 represents the largest viewable area and 16 represents the smallest viewable area. Default: 3.
StoreLocatorMaxReturnCount
Related To — Localization
Purpose — Defines the maximum number of stores to display in the store locator search results.
Value — Numeric value from 0 to 10. Default: 10.
StoreLocatorRequiresAddress
Related To — Localization
Purpose — Requires you to enter your address before you can view the menu. Required Options: You must set this value to False if you use the Advanced Landing page.
Value — True: Requires address entry. False: Does not require address entry. (Default)
StoreLocatorSearchRange
Related To — Localization
Purpose — Defines the maximum distance allowed between the consumer address and the store locations for the system to include a store location in the store locator search results.
Value — Numeric value from 0 to 10000. Default: 25.
StoreLocatorSearchRangeInMiles
Related To — Localization
Purpose — Specifies the type of measurement used by the store locator feature to calculate the distance between the consumer address and the store.
Value — True: Miles. (Default) False: Kilometers.
StoreLocatorShowNonExclusiveDeliverySites
Related To — Localization
Purpose — Controls the inclusion of non-exclusive delivery sites within the store locator search results.
Value — True: Displays non-exclusive delivery sites. False: Does not display non- exclusive delivery sites. (Default)
StoreLocatorSortByRankingThenDistance
Related To — Localization
Purpose — Displays the store locations according to ranking rather than by distance.
Value — True: Displays results by rank and then distance. False: Does not display results by rank and then distance. (Default)
StoredValueNoPinCardPrefixList
Related To — Store Value
Purpose — Allows you to define stored value card prefixes. Before attempt- ing to validate an ePIN for a gift card. If the provided card begins with any of the prefixes provided in the list, the ePIN should not be validated before processing. This option is used to distinguish between loyalty-based and physical stored value cards, which may not require an ePin entry.
📝 You must define the available card prefixes, separated by commas.
Value — True: Allows you to define stored value card prefixes that do not require an ePin for verification. False: Doesn’t allows you to define stored value card prefixes that do not require an ePin for verification. Default:
SubMenuTitle
Related To — Order Entry
Purpose — Defines whether the display name for the submenu appears, as configured in Menu Configurator.
Value — " – Default text does not appear. (Default) ‘BOTH’ – Default text appears.
SupportSupportEmailAddress
Related To — Email
Purpose — Specifies the ‘From’ email address for a system support email messages sent to the consumer.
Value — Example: support@alohadiner.com
SupportDisplayName
Related To — Email
Purpose — Displays as the ‘From’ name of automatically generated system support email messages sent to the consumer. Associated with the SupportEmailAddress setting.
Value — Text value up to 199 characters. Example: ‘Aloha Diner Online’
T
TermsOfUseURL
Related To — Localization
Purpose — Specifies the URL for your Terms of Use web page. The Terms of Use page launches in a new browser window.
Value — Your Terms of Use URL, or leave blank to default to the custom HTML file. The Aloha Online Ordering team can provide you with a blank HTML file for you to write your terms of use, which you can then upload to the Graphics and Content section of Web Admin. Sites cannot go live with the generic Radiant policy.
TipEntryVisible
Related To — Tips
Purpose — Allows the consumer to add tips to their order.
Note: You must use ATO v1.2.215 or later.
Value — True: Displays tip entry area on the payment page. False: Does not display tip entry area on the payment page. (Default)
U
UniqueVoicePhoneValidation
Related To — Customer Accounts
Purpose — Validate consumers voice phone number, if it is unique on a account creation or account update.
Value — True: Validates the consumer’s phone number is unique. False: Does not validate the consumer’s phone number.
UseAdvancedTenders
Related To — Tenders
Purpose —
Value —
UseATOCapacity
Related To — Order Submission
Purpose — Enables Aloha Online to use ATO capacity settings when providing the consumer with a promise time on the Time page.
Value — True: Uses ATO to control capacity restrictions. False: Does not use ATO to control capacity restrictions. (Default)
UseCaptcha
Related To — Logging In
Purpose — Uses the reCAPTCHA service when logging in to the Aloha Online Ordering website.
Value — True False
UseDefaultDateTimeSettings
Related To —
Purpose — This is an internal setting.
Value —
UseDeliveryService
Related To — Third party Delivery
Purpose — To enable third party delivery.
📝 To enable this feature the ‘UseAtoForQuotes’ and ‘UseSiteLevelDeliveryFees’ must be set to False.
Value — True: Enables external delivery services. False: Does not use external delivery services. (Default)
UseAtoForQuotes
Related To — ATO quote times
Purpose — Uses Fulfillment Timeline Metric provided by ATO, this required additional configuration in the ATO services.
📝 For more information on Timeline Fulfillment Metrics, refer to Dynamic Order Fulfillment Feature Focus Guide.
Value — True: Enables the integration with ATO timeline fulfillment metric. False: Does not use ATO time- line fulfillment metric. (Default)
UseDefaultNoSiteInRangeImages
Related To —
Purpose —
Value —
UseGoalPriceComps
Related To — Comps
Purpose — Specifies whether to auto-apply Goal Price comps to an order.
Value — True: Allows applying Goal Price comps to an order. False: Does not allow applying Goal Price comps to an order. (Default)
UniqueVoicePhoneValidation
Related To —
Purpose — Validates the unique phone number entered by the consumer is unique and not already in use by another.
Value — True False
UseItemPriceCompatibility
Related To — Price Changes
Purpose — Pools the price change in effect all day into the base price and filters the price change from the Get Menu call. Typically, the price change is in effect all day and does not reflect the a special price change event. This helps reduce the length of the API call. This setting is currently only for the AO API. Related Options: Filtering price changes in effect for all day from the Get Menu call requires two company settings. you must set ‘UseItemPriceCompatabilityMode’ to False and ‘AutoApplyWholeDayPriceChanges’ to True.
Value — True False
UseOrderProgressionBar
Related To — Order Entry
Purpose — Specifies whether to display the order progression bar. This setting requires additional graphics with a unique name set. Contact the Aloha Online Ordering team for more information.
Value — True: Displays the order progression bar. False: Does not display the order progression bar. (Default)
UseSiteLevelDeliveryFees
Related To — Delivery
Purpose — Controls the determination of delivery fees. When you enable this feature, it is not necessary to configure delivery fees in Web Admin as Online Ordering uses the delivery fees configured in the Aloha POS and ATO. When you enable this feature, consumers do not see a delivery fee associated with their delivery order until they reach the Payment Verification page.
📝 Requires ATO v1.2.200 or later.
Value — True: Use the delivery fees defined in Aloha POS and ATO. False: Use the delivery fees defined in Web Admin. (Default)
UseStoredPayments
Related To — Payments
Purpose — Determines whether the system stores credit card data for future online orders. For the system to store card data, the consumer must have an online ordering account. The system cannot store card data from anonymous orders.
Value — True: Stores card data. (Default) False: Does not store card data.
UseStoredPaymentsMethod
Related To — Payments
Purpose —
Value — CPS
UseStoreLevelUniqueOrderID
Related To —
Purpose — Allows duplicate order IDs when multiple sites are assigned to the same store ID.
Value — True: Allows duplicate order IDs. False: Doesn’t allows duplicate order IDs. Default: False.
UseTakeOutPrice
Related To — Order Entry
Purpose — Specifies whether you use the price defined in Aloha Online Ordering or Aloha Takeout.
Value — True: Use the item price in Aloha Online. False: Use the item price in Aloha POS. (Default)
UseWebSalesGroup
Related To — Order Entry
Purpose — Allows the ordering of a quick combo as menu items from the menu page of the online ordering site. You must use quick combos to use this feature.
Value — True: Enables a quick combo promo type. False: Does not enable a quick combo promo type.
V
ValidLoyaltyFields
Related To — Loyalty
Purpose — Defines whether to use email addresses and phone numbers as the valid loyalty lookup metric. Related Options: If this setting and ‘LoyaltyNumberVisible’ are set to true, the Member Lookup button appears on both the consumer information and order confirmation pages.
Value — True: Uses email addresses or phone numbers as a loyalty lookup metric. False: Does not use email addresses or phone numbers as a loyalty lookup metric.
ValidateMinMaxBySubtotal
Related To —
Purpose — This setting validates the Min or Max of the order based on the sub total amount, before any discounts or service fees are applied.
Value — True: Validates sub total amount before the discounts or services applies. False: Does not validates the sub total amount before applies any discounts or services. Default: False.
VerifyOrderMode
Related To —
Purpose — Allows error code to appear in API responses for an order mode not in use at the site.
Value — True: Allows error code to appear in API responses for an order mode not in use at the site. False: Does not allows error code to appear in API responses for an order mode not in use at the site. Default: False.
VerifyPaymentDisplayedCustomerFields
Related To — Payments
Purpose — Displays additional options during order payment verification.
Value — " – Additional options do not appear. (Default) ‘COMPANYNAME’ – Company name options appears. ‘FORMATTEDADDRESS’ – Alladdress options associated with the consumer appear.
W
WaitForPaymentAuthorization
Related To — Order submission
Purpose — Allows for the authorization and charging of the card before submitting the order to the POS.
Value — True: Enables the online ordering site to wait for payment authorization before submitting the order. False: Submits the order before receiving payment authorization. The system sends the order to the POS, even if the payment is not valid. (Default)
Where2GetItDefaultSiteFrameURL
Related To —
Purpose —
Value —
Where2GetItNearbySitesFrameURL
Related To —
Purpose —
Value —
Z
ZipCodeVisibility
Related To — Order Entry
Purpose — Specifies whether to require the entry of the zip code for an order, make the zip code entry optional, or hide the zip code.
Value — Required: The consumer must enter a zip code to place an order. (Default) Optional: The zip code is visible, but entry is not required, to place an order. Hidden: Zip code is not visible.