Configuring Loyalty for Online Ordering
You can allow a consumer to add their loyalty program number to submit with their order to accumulate loyalty points; however, a consumer can only redeem loyalty rewards at the store location. You can also add a loyalty lookup option to your online ordering site to enable consumer to search for their loyalty account number.
Aloha Online Ordering currently only supports Aloha Loyalty. Prior to enabling Aloha Loyalty for your online ordering site, you must configure your loyalty program at Aloha Insight. In Web Admin, you control the appearance of the loyalty options on your online ordering site through two company settings, LoyaltyNumberVisible and ValidLoyaltyFields. Prior to configuring these company settings, contact the Aloha Online Ordering team at [support@alohaenterprise.com] to enable loyalty functionality for your online ordering site.
The following table list the possible values for the loyalty company settings and the resulting appearance on the online ordering site.
| Company Settings and Values Combination | Online Ordering Site Appearance | |
|---|---|---|
| LoyaltyNumberVisible = False ValidLoyaltyFields = False | Does not display a loyalty text box or loyalty lookup button. | |
| LoyaltyNumberVisible = True ValidLoyaltyFields = False | Displays a loyalty text box, but does not display a loyalty lookup button. | |
| LoyaltyNumberVisible = False ValidLoyaltyFields = True | Does not display a loyalty text box or loyalty lookup button. | |
| LoyaltyNumberVisible = True ValidLoyaltyFields = True | Displays a loyalty text box and a loyalty lookup button. |