Contact reasons allow your consumers to designate if they want you to contact them for any particular reason, such as information or promotional offers. Aloha Online Ordering displays the contact reasons you create on the Contact Information page before the consumer gets to the Payment page for anonymous orders, and on the Manage My Account page for registered consumer accounts. By default, the system preselects reason codes, and the consumer must clear the option to opt out.

To add a contact reason:

• In Web Admin, select Customer Accounts > Contact Reasons.
• Click Add Contact Reason.

• Type the text for the contact reason. The system displays the text you enter here on your online ordering site.
• Type a description for the contact reason. The description does not appear on your online ordering site.
• Select Is Visible to activate the contact reason.
• (Optional) Enter an external ID number. External systems may require this number as a reference.
• Click Update.

To edit a contact reason:

• In Web Admin, select Customer Accounts > Contact Reasons.
• Select the contact reason to edit.
• Click Edit Contact Reason.
• Make the desired changes.
• Click Update.