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Aloha POS

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Aloha POS

Creating a promotion for a bounce-back gift card campaign

To configure the system so that it automatically adds a bounce-back gift card to the guest check based on a minimum purchase, such as a free $5.00 gift card with the purchase of $50.00 in gift cards, you must use the New Price promotion type, set the new price, in this case $0.00 (free), and configure it to auto-apply. The New Price promotion is necessary because the system automatically authorizes the gift card at its full price, but adjusts the price for the bounce-back gift card to free on the guest check when it is offered as a reward on a bounce-back campaign. When creating a campaign where the guest receives a bounce-back gift card, we recommend putting the bounce-back gift card in a separate category. For example, create a category in which you only place your bounce-back gift card items.

To configure a promotion to authorize a bounce-back gift card at its full amount, and then auto-apply the bounce-back gift card to the guest check at its discounted price:

  • Select Maintenance > Payments > Promotions.
  • Click the New drop-down arrow, select New Price as the type, and click OK.
  • Accept the system assigned number or click the ellipsis button (...) next to ‘Number’ to display the Number Assignment dialog box, from which you can choose an alternate number.
    Choose an alternate number
  • Type a name, such as Free $5 BB GC, to assist with identifying the promotion.
  • Select Active.
  • Use the drop-down arrows to select the dates on which the New Price promotion starts and ends from the calendar.
  • For Table Service, clear First available button position to enable 'Button position' and ensure None appears in 'Button position.' A bounce-back promotion does not need to appear on the Promotions screen because it auto-applies to the check.
  • Select Print check on close, to automatically print a copy of the guest check immediately after applying this promotion, for the guest to view.
  • Select Manager required, if a manager must enter their number to apply the bounce-back promotion. Clear this option to allow any employee to apply the bounce-back promotion.
  • Select the New Price tab.
    Select the New Price tab
  • Select Auto-apply to automatically discount the bounce-back item when items on the guest check qualify for the bounce-back promotion.
  • Select the Eligibility tab.
  • Under the 'Items' group bar, click Add and select the bounce-back gift card item.
  • Type the discounted price for the bounce-back gift card in the New Price column. To discount a bounce-back gift card so that it is free, type 0.00 as the new price.
  • Click Save and exit the Promotions function.

Continue to "Adding button to FOH for on-demand campaign voucher printing."

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