Rewarding a guest with a bounce-back gift card
You offer a campaign that automatically rewards a guest with a free $5.00 gift card when the guest purchases a minimum of $50.00 in gift cards. The system discounts the bounce-back gift card differently, depending on if you use Quick Service or Table Service. Quick Service discounts the bounce-back gift card as soon as the verification is complete; Table Service discounts the bounce-back gift card only after you touch Close to apply payment and close the guest check.
To reward a guest with a bounce-back gift card in Quick Service:
- The cashier adds a $50.00 gift card to the guest check. The system recognizes the guest qualifies for a free $5.00 bounce-back gift card reward based on the purchase of a $50.00 gift card and displays a prompt to notify the cashier. The cashier can touch OK to confirm and activate the free bounce-back gift card, or touch Cancel to decline it.
- The cashier touches OK to confirm.
Tip: If the cashier does not have sufficient access, the manager approval screen appears. A manager, or employee with sufficient access, must enter their password to continue.
- The cashier adds a $5.00 bounce-back gift card to the guest check to enable activation. The system verifies the gift card and, when approved, automatically applies the promotion to reduce the price of the bounce-back gift card to zero.
- The cashier applies payment and closes the check.
To reward a guest with a bounce-back gift card in Table Service:
- The server adds a $50.00 gift card to the guest check. The system recognizes the guest qualifies for a free $5.00 bounce-back gift card reward based on the purchase of a $50.00 gift card and displays a prompt to notify the server. The server can touch OK to confirm and activate the free bounce-back gift card, or touch Cancel to decline it.
- The server touches OK to confirm.
Tip: If the server does not have sufficient access, the manager approval screen appears. A manager, or employee with sufficient access, must enter their password to continue.
- The server adds a $5.00 bounce-back gift card to the guest check to enable activation. The system verifies the check.
- The server touches Close to apply payment to the check. The system automatically applies the promotion to the $5.00 bounce-back gift card to reduce the price to zero.
- The server accepts payment and closes the check.
Continue to "Printing a voucher on demand."