On the printed receipt, the survey code is framed by a beginning and ending pipe character. This is sometimes perceived as the number ‘one’ and reflects an incorrect survey code. In v6.1.15, v6.2.8, v6.3.4, v6.4.0, and later, you can now suppress the pipe characters from printing by adding the NoSurveyPipe=True variable to the Store function.

To add the NoSurveyPipe variable to the Store function:

• Select Maintenance > Business > Store.
• Select the Custom tab.
• Click Add.
• Type NoSurveyPipe in the ‘Setting name’ text box.
• Type True in the corresponding ‘Value’ text box.
• Click Save.
• Click Close to exit the Store function.

Continue to "Providing ability to reprint a customer survey."