Adding gift card items to FOH for selling
After you create the necessary gift card items, you must add a button to the Front-of-House for each gift card item you create to allow you to sell and add gift card items to a guest check. For example, if you create an open value gift card item and allow guests to add value to an existing gift card, you need to add two buttons to the FOH, one for each item. The procedure to do this is different based on whether you use Table Service or Quick Service. For Table Service, you add a button for each item to a submenu; for Quick Service, you add a button for each item to a panel containing menu items.
To add gift card items to a Table Service submenu:
- Select Maintenance > Menu > Submenus.
- Select a submenu on which to add the gift card items from the 'Submenus' drop-down list. For example, 'Retail.'
- Select the Layout tab.

- Double-click an available position.
- Under the 'Item and pricing' group bar, select Item Button from the 'Type' drop-down list.
- Select the gift card, such as '$10 GC Activate,' from the 'Item' drop-down list.
- Leave Item price selected in 'Price method.'
- Click Save.
- Repeat this procedure until you add all necessary gift card items, including the 'Add Value' gift card item.
- Exit the Submenus function.
To add gift card items to a menu panel in Quick Service:
- Select Maintenance > Screen Designer > Quick Service Screen Designer.
- Select Work with Panels.
- Select Panel > Open Panel and select a panel onto which to add the gift card buttons and click OK.
- Select Panel > New Button. The Properties dialog box appears.

- Under the 'Function' group bar, select Order Item from the 'Action' drop-down list.
- Select a gift card item from the 'Item' drop-down list. The name of the item appears on the button.
- Configure the remaining options as you would for any other button.
- Click Save.
- Repeat this procedure until you add all necessary gift card items, including the Add Value gift card item.
- Exit the Screen Designer function.
Creating a tender for Valutec gift card redemptions
You must create a gift card tender for use when a guest wishes to redeem a Valutec gift card as payment for their guest check. When you create a tender of the 'Gift card' type, the options in the Tender function become specific to gift cards.
Note: Any tender with PL selected in ‘Gift card provider' does not support providing cash back, whether it's just the balance of the card or full cash back without purchase.
For Table Service, the new Valutec tender appears on the Tender screen for selection based on the button position you choose when you create the gift card tender; however, for Quick Service, you must add a Valutec gift card button to the same panel containing the other tender buttons.
To create a basic Valutec gift card tender:
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Select Maintenance > Payments > Tenders.
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Click the New drop-down arrow, select Gift card from the Type list box, and click OK.

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Type a name, such as 'Valutec,' for the tender.
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For Table Service, select 'First available button position' or click the ellipsis (...) and select an available button position on the selection screen that appears. When you close the selection screen, the corresponding row and column appear in 'Button position.'
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Select Active.
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Select the Type tab.

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Select Private Label as the 'Gift card provider' under the 'Type settings' group bar.
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Select Use magnetic card only under the 'Options settings' group bar, to prevent an employee from manually entering a gift card number.
Note: You can override this setting for certain employees and allow them to enter the gift card number without manager approval by selecting 'Manual card number' under the 'Financial' group bar in Maintenance > Labor > Pos Access levels for the access level to which you assign the employee.
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Select Expiration to prompt for an expiration date when manually entering a gift card number, if necessary.
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Click Save.
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Continue to the next procedure.
Continue to "Allowing guests to tip using a gift card."