Use the Digital Ordering portal to enable Curbside Ordering for the Digital Ordering product at the company or site level.

Configuring Digital Ordering for curbside ordering at the company level

You must enable Curbside Ordering at the company level is required and allows the Curbside selection to appear as an order mode when a consumer starts an order. Additionally, the consumer is forced to enter vehicle information at the end of the order. If you do not enable this at the company level, the consumer cannot place a curbside order.

The Digital Ordering portal has two options for Curbside Ordering at the company level. The 'Display Curbside' option in Company Settings and the 'Curbside Pickup' option in Studio > Settings are synchronous with each other, meaning if you configure Curbside Ordering in one location, the system enables the option in the other. For this document, we address the Company Settings option in the Digital Ordering only.

• Log in to the Digital Ordering portal.
• Select Company Settings from the navigation pane on the left.
• Select a settings set and click Edit.
• Select the Ordering Settings tab.
• Under the 'Store Locator Settings' section, enable Display Curbside.
  
• Click SAVE at the bottom of the screen and continue to the next procedure.

Configuring Digital Ordering for Curbside Ordering at the site level

With Curbside Ordering enabled at the company level, enabling it at the site level is optional and does not allow the Curbside selection to appear as an order mode to the consumer. Use this procedure to disable a specific site from Curbside Ordering while allowing other sites to accept Curbside Ordering.

• With the Digital Ordering portal still open, select Site Settings > Sites.

• Select a site from the list and click Edit.

• Select the Order Mode Settings tab.

• Under the 'Pickup Settings' section, turn on or off Curbside Pickup.

  

• Click SAVE at the bottom of the screen and exit the Digital Ordering portal.

Continue to Enabling Curbside Ordering for an API user