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Aloha Takeout

About Aloha Takeout

Implementing

Integrating

Using

Aloha Takeout

Actions

Action:Look UpOrdersPick UpDispatchMapDriverFutureCustomer SelectionCheck DetailDefinition:
Add GuestX
Adjust TipsXXXXXAllows you to adjust the tip amount for the selected order.
Arrange StopsXXAllows you to move orders for a delivery run up or down in the list. When the run is in the correct order, a driver touches Get Route to map the run based on the selected order of stops.
Cancel OrderXDeletes the selected order from the future order database.
Capacity DetailXXXXXDisplays the capacity detail screen for viewing.
Cash to DriverXDisplays a screen from which you can enter the amount of cash to transfer to the selected driver for a driver bank.
Cash to StoreXDisplays a screen from which you can enter the amount of cash to receive from the selected driver for a driver stop.
Change Order ModeXXXXXAllows you to change the order mode assigned to an order without having to return to the Aloha POS first.
Check InXXXXXPrints a check-in chit to the defined printer.
CheckoutXInitiates the checkout procedure for the selected driver.
Close ChecksXXCloses check for a selected driver to an applied payment or cash.
Delivery FeeXDisplays a screen from which you can manually override the system-calculated delivery fee associated with the selected order.
DepositXXDisplays a screen from which you can add, refund, or surrender a deposit for the selected order. The text that appears on the button is either Add Deposit or Add/Edit Deposit, depending on the state of the order.
Driver Assignment GroupXXDisplays a screen from which you can assign or remove orders for a selected driver.
Driver DetailXNavigates to the Driver screen for the driver associated with the selected order.
Driver Dispatch GroupXXDisplays a Dispatch or Return button depending on the dispatch status of the selected driver.
- Touch Dispatch to send the driver on the run.
- Touch Recall to reverse the dispatch status. Use this when you dispatch a driver in error or when you need to remove a stop from driver assignment.
- Touch Return to indicate a driver has completed a run and returned to the store.
Driver OrdersXDisplays all open orders assigned to the selected driver.
Drive State GroupXDisplays the Open Driver or Close Driver button, depending on the driver license expiration, insurance expiration, and active or inactive status of the selected driver.
Edit Check PaymentXXXXXXAllows you to change the amount of a personal check payment.
Edit DelayXXDisplays a screen from which you can edit the promise date and promise time for the selected unreleased future order.
Edit DepositXXDisplays a screen from which you can add, refund, or surrender a deposit for the selected order.
Edit Drive TimeXDisplays a screen from which you can manually override the system-calculated drive time for the selected order.
Edit GuestXDisplays the detailed customer entry screen allowing you to edit information for the selected guest.
Edit Hotel InfoXDisplays a screen from which you can manually adjust the occupant's name and room number for the selected order.
Edit LaborXDisplays a screen from which you can edit the labor minutes defined for the selected unreleased order.
Edit Labor TimeXDisplays a screen from which you can edit the labor minutes defined for the selected unreleased order.
Edit PaymentXRecalls the POS payment screen so you can adjust the payment associated with the selected order.
Edit Promise TimeXDisplays a screen from which you can edit the promise date and promise time for the selected unreleased future order.
Edit Sort LabelXDisplays a screen allowing you to edit the sort label associated with the order.
Get RouteXXXInitiates the mapping application to allow the routing of stops assigned to the selected driver based on the order of assignment, or the order defined using Arrange Stops.
Guest CreditXDisplays a screen allowing you to apply a credit associated with the customer on the selected order.
House AccountXXXAllows you to change the selected regular order associated with a house account customer to a house account order.
ModifyXXXXXXXRecalls a check to the POS to allow the adjustment of items on an order.
NotesXXXXXXDisplays the Notes dialog box so that you can edit the notes for an order.
Order DetailsXXXXXDisplays the details for the currently selected order.
PagerXXAllows you to associate a pager with an order.
Payment GroupXXXXXDisplays one of the following buttons based on the payment status of the selected order: Tender, Apply Payment, or Picked Up.
Pre-CheckoutXXPrints a chit containing delivery and address information for the selected driver to the local receipt printer.
Print CheckXXXXXXPrints the selected guest check to the local receipt printer.
Print ChitXPrints a bag manifest for the selected order to the local receipt printer.
Print Future Order StatementXPrints a statement with items and prices for the selected future order to the local receipt printer.
Print InvoiceXPrints an invoice for the selected order to the default printer configured for the terminal.
Print ItineraryXPrints the itinerary for the selected driver to the local receipt printer.
Print OrderXPrints the guest check for the selected order to the local receipt printer.
RefreshXRequires the POS to obtain the latest driver and delivery order information.
Release NowXXXXDisplays the Release Now button for future orders not yet released, when you enable the Future or All Orders filter.
Remove Check PaymentXXXXXXXAllows you to delete a personal check payment.
Remove OrderXDeletes the selected order from the future order database.
Remove PaymentXDeletes the applied payment from the selected order.
Reprint LabelsXXXXReprints all item labels for the selected order.
Schedule OrderXDisplays a screen allowing you to select the promise date, promise time, and order mode for the new future order you are creating.
Tax ExemptionXAllows you to remove the tax from the selected order.

Columns

Column:Look UpOrdersPick UpDispatchMapsDriversFutureCustomer SelectionCheck DetailDefinition:
AddressColumnXXXXXAddress, 'Default Address Type', or 'Preferred Contact Address' for the customer.
CellPhoneColumnXXXXXCell phone number for the customer.
CheckNumberColumnXXCheck number for the order.
ContactPhoneColumnXXXCustomer's preferred contact phone number.
CreditCardColumnXIdentifies stored credit card customers with a 'credit card' icon.
CustomerAndVehicleXXCustomer's name and vehicle.
CustomerColumnXXXCustomer's name. Appears as the "Guest" column in ATO.
DepositIndicatorColumnXXIdentifies deposit orders with a 'piggy bank' icon.
DesignatorColumnXXDisplays the order designator applied to the released order in the 'Sort Label' column. This is a hidden feature in ATO. This requires the functionality is manually configured by editing the AlohaToGoConfig.xml. Contact your NCR representative for more information on enabling this feature.
LoyaltyColumnXIdentifies Aloha Loyalty customers with an 'X' in the column. Appears as the "Loyalty" column in ATO.
FutureOrderColumnsXNo current functionality.
FutureOrderCountColumnXIdentifies the number of pending future orders.
GuestCreditColumnXXXXXIdentifies pending credit customers with an 'IOU' icon.
HomePhoneColumnXXXXXIdentifies the customer's home phone number.
HouseAccountColumnXIdentifies house account customers with a 'house' icon.
XXIdentifies house account orders with a 'house' icon.
NameColumnXXCustomer's name. Appears as the "Guest" column in ATO.
NotesIndicatorColumnXXIdentifies orders with guest or order notes.
OrdersColumnXXXIdentifies the customer's visit count.
OrderModeColumnXXIdentifies the order's 'order type' by name.
OrderModeIndicatorColumnXXIdentifies the order's 'order type' by an icon.
OrderStatusColumnXIdentifies the order's status, as follows:
New — no items have been ordered.
In Delay — unreleased finalized future order.
KPS Delay — ATO sent the order to AK, however, AK has not released it due to order timing.
Cooking — a released un-bumped order in AK.
Ready — (non-AK) a finalized released ATO order.
(AK) a bumped order in AK.
Closed — closed order.
OrderTimeColumnXXIdentifies the time items are ordered appears for current orders.
The date and time the order was stored appears for future orders.
PagerColumnXXIdentifies the order's pager number.
PaymentStatusColumnXXIdentifies orders with payments and the payment status by a '$' icon.
Green — payment is authorized and applied.
Red — payment is declined and a balance due remains on the check.
Black — payment is applied and closed.
PrepTimeColumnXXIdentifies the prep time for the order.
PromiseAndPrepTimeXXIdentifies the future order's promise and prep time. The promise date also appears if the order is for a future date.
PromiseTimeColumnXXOrder's promise time.
ReferenceIDColumnXXCustomer's Aloha Online ReferenceID number.
SequenceNumberColumnXXAuto-generated number used to help locate and assemble orders. Appears in the 'Seq.#' column.
SourceColumnXXIdentifies how the order was entered to track down ordering issues. Sources are:
Counter — orders taken at the counter using the 'Walk-In' order mode type.
Fax - orders created using the 'Faxed-In' order mode type.
Web — orders received directly through Aloha online or creating orders using the 'Web' order mode type.
Phone — all other orders created in ATO, except as created above.
SplitStatusIndicatorColumnXXIdentifies single check and split check orders using an icon.
TotalColumnXXOrder's total.
VehicleColumnXXCustomer's vehicle.
VIPColumnXXXXXIdentifies VIP customers with a 'star' icon.
WorkPhoneColumnXXXXXCustomer's work phone number.
ZoneColumnXAddress column's zone.
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