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Aloha Takeout

About Aloha Takeout

Implementing

Integrating

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Aloha Takeout

Canceling a future order

SCENARIO: A customer previously placed an order for tomorrow with you and now calls to cancel the order.

To cancel a recurring order, use the 'Edit Recurrence' button.

  • Touch Future on the navigation bar to access the Future screen.

  • Find and select the order from the Future screen. See "Finding a Future Order."

  • Touch Remove Order on the right side of the screen.

  • If the order does not have any applied deposits, at the 'Are you sure you want to remove this future order?' prompt, touch Yes.

    -OR-

    If the order does have applied deposits, at the 'Are you sure you want to remove the future order? If so, this order has deposits that need to be either refunded or surrendered,' prompt, touch Yes. See "Refunding or Surrendering a Deposit."

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