Removing an instance of a recurring order
With Aloha Takeout, you can remove an instance of a recurring order without canceling the entire recurring order. To accommodate the request, use the 'Add Pattern' feature.
SCENARIO: A customer with a weekly recurring order for every Wednesday does not want the order for a particular Wednesday.
- Touch Future on the navigation bar to access the Future screen.
- Find and select the order for which you want to remove an instance of a recurring order. See "Finding a Future Order" on page 26.
- Touch Edit Recurrence on the right side of the screen. The Recurring Order screen appears.
- Touch Add Pattern on the right side of the screen. The Schedule Pattern Wizard screen appears.
- Touch One Time.
- Touch the date button that follows the 'Occurring one time on' prompt.
- Use the left and right arrows to select the instance of the recurring order to remove and touch Ok to return to the Schedule Pattern Wizard screen.
- Touch Remove Order on the right side of the screen. A confirmation appears.
- Touch Ok. After touching 'Ok,' a red 'X' appears on the date selected and the system adds a new pattern.
- Touch Commit on the right side of the screen.