Interactive banking best practices part 2: processes and business rules
Duration: 40 minutes
Audience: Users, administrators
Description: In part two of this best practices series, you'll learn how to make your NCR Interactive services implementation a success with a concentration on processes, business rules, and other interactive banking considerations.
Learning objectives
By the end of this course you'll be able to:
- List process and guideline considerations
- Understand why it's important to know your customer's transaction habits
- List the processes and procedures to be considered or updated
- List common items to discuss
- Explain the importance of obtaining and using user feedback
- Explain the importance of solution testing
- List best practice considerations
- Understand the importance of preparing for the on-site PS session
Related training
Interactive banking best practices part 1: resource training and support