Ticketing Overview
Product family: Operations 360
Industries served: Banking, Hospitality, Retail
Sub-category: Incident Management
Description: Ticketing is a module of Operations 360 that enables you to manage help tickets in multiple systems all in one place.
Features:
- Modern UI
- Optimized for mobile
- Filter and search through all tickets, open or closed
- Self-service incident creation (if enabled)
- Integrated with Salesfoce, NEOS, and Aptravision