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Aloha Cloud

About Aloha Cloud

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Implementing

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Using the POS w/o modifier panel

Using the POS with modifier panel

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Configuring Support Admin

Use Settings & Privacy > Support Admin to set the product mode and configure options specific to the in-store server. You must log in to a specific site/company view depending on the configuration required to access this function.

Working with Product Mode

Use Settings & Privacy > Admin > Product mode to set the required product modes (operation and server) for your store.

To set the product mode:

  • Log in to Back Office using Company View (All Stores) or select a specific store.

  • Select Settings & Privacy > Support Admin > Product Mode. The 'Product mode' page appears.

    SupportAdmin_ProductMode.png

  • Select the store for which to set the product mode.

    SupportAdmin_ProductMode1.png

  • Select the desired service from the 'Operation mode' drop-down list.

    Quick Service — Select this option if your store is designed for fast-food restaurant environments and supports the customers for order at the counter or drive-thru.

    Table Service — Select this option if your store is designed for restaurant environments where customers are waited on by an actual server.

  • Select the desired server from the 'Server mode' drop-down list.

    SupportAdmin_ProductMode2.png

    No Store Server – Select this option if the store has a single POS device.

    Use Store Server — Select this option if multiple POS devices want to connect and communicate with the in-store server.

    Primary POS — Select this option if one of the POS devices can act as the in-store server.

    SupportAdmin_ProductMode3.png

  • Click Update.

  • Click Save to save the changes.

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