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Aloha Cloud

Deleting a guest check

Use the Delete Ticket function to void/delete an entire guest ticket.

  • Log in to the POS.

    Deleting_Guest_Check.png
  • Open the active order.

  • From the ticket screen, tap Options > Delete ticket. The Delete ticket screen appears.

    Note: For split checks you can delete each item individually, or tap All on One to combine the tickets.

    Deleting_Guest_Check1.png
  • Tap Yes to confirm deletion. Once the guest check is deleted the order information cannot be retrieved.

  • Obtain manager approval, if an override is necessary.

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