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Receiving payment for a house account at the POS

In addition to receiving payment for a house account in the Back Office, you can also receive payment at the POS. By adding a house account payment charge to the check, which then prompts you to select the customer linked to the house account. When you create your first house account, the system creates a house account payment charge. You may use this charge to receive payments or you may create additional charges by which to receive house account payments.

  • Log in to the POS and navigate to the guest check.
    ReceivingPaymentHouseAccount.png
  • Tap Pay to access the tenders screen.
    ReceivingPaymentHouseAccount1.png
  • Tap Charges.
    ReceivingPaymentHouseAccount2.png
  • Tap House Acct Payment. The Customers screen appears.
    ReceivingPaymentHouseAccount3.png
  • Search for the customer linked to the house account. A list of customer names appears.
  • Select a customer. The system loads the total balance due.
    ReceivingPaymentHouseAccount4.png
  • Confirm the amount for payment.
  • Tap Done.
    ReceivingPaymentHouseAccount5.png
  • Receive payment and close out the check as normal.

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