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Aloha POS

Defining instructional text for completing the survey

You must define the text to instruct your guests how to complete the survey. This text is called the message, and it prints after the line item information and before the first subtotal line.

The survey supports keywords, for inserting additional or dynamic information into the instructional text. For example, if you insert in your message and you move to a different location, the system automatically updates the address and you do not have to modify your message.

CustomerSurvey_SurveyKeywords.png

To define the instructional text to print:

  • With the Survey function still open, select the Message tab. The tab has the same appearance in Quick Service and Table Service.
    CustomerSurvey_BannerMessageTab.png
  • Type the text to print on the guest checks to provide instruction to your guests for completing the survey using the 40 ‘Message’ text boxes. Enter the message starting in ‘Message text 1’ and continue in sequence until you finish the message.
  • Click Save.
  • Click Close to exit the Survey function.

Continue to "Suppressing pipe characters on the customer survey."

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