Reconciling the cash drawer
When you are ready to reconcile the cash drawer, the system compares all amounts entered by you with the amounts the system is expecting. The system then compares the two amounts to determine if the variance, if any, is within the acceptable limit for each tender. If yes, the Employee Reconciliation function exits. If the amounts are not within the acceptable limits, the cash drawer counts screen appears. A manager, or an employee with sufficient access, can approve the reconciliation by either entering their employee number, sliding their magnetic-striped card across an available reader, or with a PIN device.
Tenders within the acceptable limit appear with a green check mark beside them. Tenders outside the acceptable limit appear with a black and red X beside them. Review any payment type with an X for recount. When selected, both colors turn to blue. The '# of Attempts' increments to the next number. You can reprocess up to the user-defined number of attempts before intervention is required.
Note: These colors may vary depending on the system’s display properties. The number appearing in '# of Attempts' increments to the next number. You can try to reconcile up to the number of attempts allowed before manager intervention is required.
To reconcile the cash drawer:
- After you enter all payment types and are ready to reconcile, touch Done.
- If the reconciliation fails, fix the problem payment type, and try to reconcile again. When the number of unsuccessful tries exceeds the number of attempts you are allowed, a message appears, notifying you of this condition.
- Touch OK. The Manager Approval screen appears. A manager, or an employee with sufficient access, can approve the reconciliation by either entering their employee number, sliding their magnetic-striped card across an available reader, or with a PIN device. Once forced, run the checkout normally and clock out from the FOH. The employee who forced the Employee Reconciliation appears on the checkout report.
Continue to "Transferring declared reconciliation amount to a deposit."