Defining a working installation
The current definition of a working installation involves specific elements:
- One or more NCR Voyix terminals with a compatible fingerprint scanner installed.
- If the site contains two or more terminals with a fingerprint scanner, use the following table to determine if the terminals are compatible with each other with regard to the fingerprint scanner:
| Type of Scanner | Software Version | Notes |
|---|---|---|
| AuthenTec area scanner (square) and AuthenTec slide | Compatible using software version 1.1.0.9. | Higher software versions do not support the area scanner. |
| AuthenTec slide scanner, UPEK and UPEK2 slide scanner | Compatible using FPS v4.0, or earlier. | AuthenTec is NOT supported in FPS 15.1. |
| Digital Persona | Software versions 4.0.0.16 or higher. |
- Microsoft .Net Framework, v2.0, and Visual C++ 2005 Redistributable Package (x86) and\ or Visual C++ 2008 Redistributable Package (x86), typically provided as part of the terminal image.
Note: If your terminal lacks either of these prerequisite components, contact an NCR Voyix team member to determine if an image is available for your terminal containing both before attempting an installation yourself. A new terminal image could save you time.
If you are using a NCR Voyix terminal without an integrated fingerprint scanner, you may add this feature by ordering an external USB UPEK, UPEK2, or Digital Persona sensor. You can purchase an external scanner from NCR Voyix. The vn.n drivers support this external scanner. In this case, one or more NCR Voyix terminals with the external fingerprint scanner installed constitute the hardware component of a working installation.
Note: In any troubleshooting situation involving an externally mounted fingerprint scanner, always remember to verify the scanner is securely plugged in before you move on to more complex tasks.
Continue to Verifying the configuration