Configuring a quick combo as a required item for a coupon
You can configure a quick combo as a required item for a coupon promotion. For example, the coupon can offer a free item with the purchase of a quick combo (required item).
SCENARIO: The Aloha Café adds a new item to its menu, 'Gilroy Garlic Fries.' To promote the new item, you offer a coupon allowing a guest to receive a small order of 'Gilroy Garlic Fries' with the purchase of a Hamburger quick combo. Note: The system may require you to manually select the required components in the guest check window to apply the coupon.
To configure a quick combo as a required item for a coupon promotion:
- Select Maintenance > Payments > Promotions.
- Click the New drop-down arrow, select Coupon as the promotion type, and click OK.
- Accept the system assigned number or click the ellipsis (...) next to 'Number' to display the Number Assignment dialog box from which you can choose an alternate number.
- Type a name to assist with identifying the coupon promotion.
- Select Active to activate the coupon promotion.
- Use the drop-down arrows to select the dates on which the coupon promotion starts and ends.
- Type the maximum discount value allowed per check.
- Select the coupon from the 'Report as' drop-down list.
- Select Print check on close, to automatically print a copy of the guest check for the guest to view when you tender and close the check.
- Select Manager required, if a manager must enter their password to apply the coupon. Clear this option to allow any employee to apply the coupon.
- Continue to the next procedure.
To configure the Coupon tab:
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Select the Coupon tab.
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Select the method to use for calculating the discount, either a fixed dollar amount or a percentage of the guest check.
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Typed the fixed amount or the percentage to discount, based on your selection in 'Method.'
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Select Auto-apply if possible to allow the system to automatically apply the coupon to the check when the criteria is met; otherwise, the employee must select the item to discount and apply the coupon manually.
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Select System selects all qualified items to allow the system to automatically select all items in the guest check that qualify for the coupon discount. Selecting this option enables 'Automatically include new items.'
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Select User selects each qualified item to specify you must select the items in the quest check that qualify for the coupon discount.
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Select System selects first qualified item to allow the system to automatically select the first item in the guest check that qualifies for the coupon discount.
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Select Automatically include new items to allow the system to recalculate the discount if you add new eligible items to a check after you apply the coupon. You must apply the coupon again for the system to do the recalculation. This option only appears if you select 'System selects all qualified items' in the prior step.
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Select whether the system can apply the coupon to the guest check only once per qualifying item or only once per check.
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Select Audit count at checkout to require a count of the total number of this type of coupon received, upon checkout.
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Type the variance quantity allowed for the selected coupon. This determines the number of coupons you can be over or short from the expected number for this coupon when verifying totals for audit.
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Continue to the next procedure.
To configure the Requirements tab:
- Select the Requirements tab. Under the 'Items' group bar, it is not necessary to select a category from the drop-down list to meet the needs of this scenario. This feature introduces the availability of quick combos appearing under the 'Combos' group bar.
- Under the 'Combos' group bar, select the quick combo from 'Available' and click >> to move it to 'Included.'
- Continue to the next procedure.
To configure the Eligibility tab:
- Select the Eligibility tab.
- Under the 'Items' group bar, select the category containing the items that are eligible for discount from the 'Eligible items for discount' drop-down list.
- Type the maximum number of items a guest can receive from the selected category in 'Item limit.'
- Select the category from which chargeable modifier items are free to the guest from the 'Eligible modifiers for discount' drop-down list.
- Configure the remaining tabs as normal.
- Click Save and exit the Promotions function.
To add a Coupon button to a panel in Quick Service:
- Select Maintenance > Screen Designer > Quick Service Screen Designer.
- Select Work with Panels.
- Select Panel > Open Panel, select the panel containing your promotions, and click OK.
- Select an available button or right-click the panel and select New Button. The Properties dialog box appears.
- Under the 'Function' group bar, select Promo from the 'Action' drop-down list.
- Select a promotion from the 'Promo Types' drop-down list. For example, 'Free Small Garlic Fries.' All available promotions appear in this list.
- Under the 'Appearance' group bar, type a name for the button, such as 'Free Small Garlic Fries.' To display text on multiple lines, insert '\n' without spaces for line breaks, such as 'Free Small\nGarlic Fries.'
- Configure the remaining options as you would for any other button function.
- Select Panel > Save Panel.
- Select File > Exit to exit the Quick Service Screen Designer.
To apply a Coupon promotion for which a quick combo is a required item:
- Enter the order.
- Navigate to the Coupons panel.
- Touch the appropriate coupon promotion button. You may receive a prompt to select the eligible item.
- Touch the item related to the coupon and then touch OK. The system applies the coupon and reduces the check by $6.00.
- Tender and close the check.
Continue to "Configuring a quick combo to be eligible for a combo."