The following is a list of helpful hints when troubleshooting scales:

• If you have not defined a scale or a tare, the system writes ‘Need to configure a Tare ID or Scale ID for use with a scale device’ to the Verify.txt file. Select Utilities > Verify Data to view the Verify.txt file. Refer to Configuring the scale device on page 9 and Defining a tare on page 10 for more information.
• You can also add DebugScales to the Microsoft Windows system environment variables and assign it to True to include additional debugging information in Deboutxx.txt, where xx is the name of the terminal.

Return to the main Scales page.