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Aloha Digital Ordering

About Aloha Digital Ordering

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Aloha Digital Ordering

SUPPORT NOTIFICATIONS tab

Use the SUPPORT NOTIFICATIONS tab to configure options related to the following sections:

  • General
  • Order BCC List

Section: General

Support Notifications - General Section

Account Management Email Address — Specifies the email address for sending automatically generated emails to the site. You can enter additional email addresses separated by a semicolon.

Account Management Display Name — Specifies the name to insert in the 'From' field on the automatically generated email messages sent to the address specified in 'Account Management Email Address.'

Weekly Management Email Address — Sends a customer export as a .csv file to the recipient. When disabled, the report is not sent.

Contact Us Email Address — Specifies the email address to allow consumers to send customer feedback. This is not currently used in Digital Ordering.

Support Email Address — Specifies the email address to populate in the 'From' field for correspondence between a support team to the consumer. This is not currently used in Digital Ordering.

Order Error Notification Recipient — Specifies the name to populate in the 'To' field for correspondence between a support team to the consumer.

Order Summary Notification Recipient — Specifies the name to populate in the 'To' field when the consumer receives a daily short summary of each order placed with the site.

Section: Order BCC List

Support Notifications - Order BCC List Section

Enter Email Address — Lists the email addresses to blind carbon copy (BCC) when sending automatically-generated order notification email messages to the consumer. Click ADD to add each email.

  • In this Article

  • Section: General

  • Section: Order BCC List

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