In Aloha Enterprise, you must create a loyalty service user and access level.

Configuring the Aloha Enterprise loyalty service user

You must create a service user account in the Aloha Enterprise environment that allows access to the Loyalty Web Services so your online ordering company can communicate with Aloha Enterprise. You add this user account and password to Online Ordering later in Linking Aloha Online Ordering to Aloha Enterprise and Linking Digital Ordering to Aloha Enterprise.

To configure the Aloha Enterprise loyalty service user:

• Log in to the Enterprise Support portal using a support-level account.
• Select Support & Training > Customer Configuration and search for the name of the company.
• Click Edit and locate the company's Aloha Enterprise URL.
• Navigate to the company's Aloha Enterprise URL and log in with a support-level account.
• Select System Setup > Company Setup and locate the customer's Aloha Loyalty company code appearing in green at the top right of the screen.
• Write down the Aloha Loyalty company code so you can later add the code in to Web Admin and the Digital Ordering portal.

Configuring the Aloha Enterprise access level

To configure the Aloha Enterprise access level:

• In Aloha Enterprise, select System Setup > Security Class Setup and create an AlohaOnlineWebService security class that will be assigned to the WebService user account created in the next step.

• Enable Applications access to the AlohaLoyaltyWebService and AlohaStoredValueWebService.

• Enable Security Rights access to all components for the AlohaLoyaltyWebService and AlohaStoredValueWebService.

• Type 99999 in 'Force users to change password.'

• Click Save.

• Select System Setup > User Account Setup and create a WebService user account that is used by Aloha Online Ordering to communicate with Aloha Loyalty.

• For Email and username, use the format of AOProd@ncr.com, where ALOCompanyCode is the Aloha Online company code found in Web Admin. For example, ABCD0001AOProd@ncr.com.

• Type AlohaOnline in 'First Name.'

• Type WebService in 'Last Name.'

• Type a complex at least 12-digit password for the account.

  Note: If the username and password already exist, create a new user in the format in the steps above.

• Confirm the password.

• Set the Security Class to the one you created earlier.

• Click Save and exit Aloha Enterprise.

• Write down the Aloha Loyalty email and password to use later in Web Admin and the Digital Ordering ports.

Return to "Integrating Digital Ordering and Aloha Stored Value/Aloha Loyalty."