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Docs

Operations 360

Overview

Ticketing

Key Components

Overview

Primary Functions

Service Management

Operational Analytics

Standard Views

Languages

User Navigation and Interactions

Support Process

FAQs

Operations 360

Service Management

Service management is integrated into the Operations 360 portal to enable the web and mobile channels for the customer. These additional channels provide more convenience and may improve store productivity since the customer can perform many self-service tasks and check performance without needing to call NCR to complete similar tasks.

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