Select Online Ordering > Online Configuration to access this function. Use the Online Configuration menu option to perform additional site configurations, such as establishing the website URL, defining hours available for online ordering, and more.

Store Information

Select Online Ordering > Online Configuration > Store Information to access this function. This function helps in designating the URL for the online ordering website, the phone number, and physical location of the store. This information is visible on the store's official online ordering website, and helps consumers identify the exact location and contact details of the store.

Website Domain — Allows you to view/edit Website URL for changing your store name, as required. By default, the website URL auto-populates with the existing company or store names.

Copy URL — Allows you to copy the URL and provide a link on your company website to your online ordering website. You can also distribute the URL to other digital channels, to attract guests.

Store Information/Physical Location — Allows you to view/add store information to know the restaurant location and contact details.

Menu Settings

Select Online Ordering > Online Configuration > Menu Settings to access this function and to configure special instructions to your order.

Special Instructions — Allows you to configure special instructions for your menu items.

Popular Items — Enables a preview on your menu of the four most popular items from the last 90 days.

Online Ordering Hours

Select Online Ordering > Online Configuration > Online Ordering Hours to access this function and to specify the hours during which you accept online orders. This information appears on the store's official online ordering website. More importantly, this functionality enables you to control the flow of online orders to the restaurant and to stop accepting online orders, as required.

Online Ordering Hours — Allows you to specify the hours during which you accept store online orders. And also allows you to configure specific hours per day of the week. This information appears on the store's official online ordering website. More importantly, this functionality enables you to control the flow of online orders to the restaurant and to stop accepting online orders, as required.

Apply the same set of hours to everyday — Allows you to establish the same hours for accepting online orders for all days.

Currently accepting orders — Allows you to choose accept or stop orders for your online ordering website.

Accept Orders — Allows you to continue receiving online orders.

Stop accepting orders — Allows you to stop receiving new online orders.

Tipping

Select Online Ordering > Online Configuration > Tipping to access this function. Use this functionality to define a maximum of three default tipping suggestions and to select a default tip suggestion for consumers when checking out. The default suggestions appear to the consumers during order checkout. Alternatively, if the default tipping suggestion is set to None, the suggestions do not appear during checkout. Instead, the consumers have to manually specify/provide the tip amount.

Tips — Allows you to enable and enter three pre-defined tip suggestion percentages to consumers. Additionally, you are able to select a default tip suggestion percentage that is pre-selected for consumers at the check out.

Display tip suggestion at checkout — Allows you to display the tip suggestion during checkout on the POS screen.

Fees

Select Online Ordering > Online Configuration > Fees. Use this functionality to configure one or more fees for delivery, labor, and more. You can stack multiple fee calculations to meet operational needs. You can set the fee type as 'Flat Fee' or 'Percentage' amount.

Add new fee — Allows you to add a new fee for your online ordering website.

Tax and pricing — Allows you define a fee amount in percentage or flat fee and to assign a tax category.

Set fee as a — Designates the type of fee to configure, percentage or flat fee. Your selection determines the options that appear for configuration.

Percentage — Designates the fee is to calculate as a percentage of the total check. Additionally, it rounds up the fee percentage to the nearest dollar or to 10 cents.

Fee amount — Designates the percentage to use for calculating the fee.

Minimum amount (optional) — Designates the dollar amount to charge for the fee in cases where the percentage calculation is too low. When this happens, the calculated percentage is replaced with this amount.

Maximum amount (optional) — Designates the amount to charge for the fee in cases where the percentage calculation is too high. When this happens, the calculated percentage is replaced with this amount.

Round to closest (optional) — Specifies the type of round-up to occur. Select ‘Dollar’ to round to the nearest dollar or select ‘10 Cents’ to round to the nearest 10 cents.

Tax category — Designates the tax category to apply to the fee. Select ‘No Tax’ if the fee is not subject to taxes.

Flat fee — Designates the fee is a flat amount.

Fee amount — Specifies the flat dollar amount to add to the check for the fee.

Tax category — Designates the tax category to apply to the fee. Select ‘No Tax’ if the fee is not subject to taxes.

Order Prep Time

Select Online Ordering > Online Configuration > Order Prep Time to access this function and to define the time required to prepare an order. When a consumer places an order, the duration to prepare the corresponding order keeps the consumer well informed about the time required for an order to be ready.

Order Prep Time — Allows you to configure the duration to prepare the corresponding order and keeps the consumer well informed about the time required for an order to be ready.

Order Settings

Select Online Ordering > Online Configuration > Order Settings to access this function and to configure specific order modes for your online ordering website. Currently, Aloha Order Direct only supports future orders and curbside orders.

Future Orders — Allows you to place online orders in advance by a consumer. By default, a site can accept an online order for up to seven days in advance. If you change this to one day in advance, the site accepts orders for the current business day only.

Curbside — Allows you to place curbside orders, so that a guest can receive their order at their car without stepping into the restaurant/store.

Dine in settings — Allows you to configure a site so that consumers can order and pay from their table. Consumers scan the QR code available on the table to access the ordering site and enter and pay for their order. The server delivers the food to the table.

Accepting dine in orders — Establishes this site accepts dine-in orders, allowing consumers to order and pay from their table.

Generate QR codes for — Designates whether to generate a QR code for a specific table or all tables. If you select ‘specific table,’ you must then designate the table number for which to generate the QR code. If you select ‘all tables,’ you must then type the number of tables for which to generate a QR code.

Generate QR code — Provides a printable document for download and placement on the table. Consumers scan the QR code available on the table to access the ordering site and enter and pay for their order.