Harmonizing a scanner with software
Historically, NCR Voyix terminals have incorporated several types of a fingerprint scanner. It is important to correctly identify the type you have, so you can make sure you are using the correct software with it. In a given site, fingerprint scanner hardware may be of different types, depending on the terminal and its age. You must ensure that the software version you use works for all hardware types present. The fingerprint pattern database is stored on the file server, and is specific in format to the software used. This section includes images of specific types of fingerprint scanners, and includes software version matrices, to help you match compatible software with your hardware.
UPEK slide scanner — Third generation scanner; identifiable by a gold wire running through the sensor window. Found on P1220 and P1520 terminals as well as on the external USB device.
| FPS Version Support | Required POS Version | POS Image | Notes |
|---|---|---|---|
| 4.0.0.28 | 6.7, or later 12.3, or later 14.1, or later 14.2, or later | Current | Enhancement to restrict enrollment to one physical user. |
| 15.1 | 15.1 | Current | Requires re-enrollment. Requires you select 'Support UPEK Fingerprint devices' in CFC for environments where even one UPEK2 scanner is used. See Installing or updating FPS software on a NCR Voyix terminal |
UPEK2 slide scanner — Fourth generation scanner also called the steel coat (SC); identifiable by two silver metal bars above and below the sensor window. Found on the P1220, P1520, and P1560 terminals. This is also available in an external USB format. A UPEK2 scanner also requires UPEK driver version 1.9.2.136.
| FPS Version Support | Required POS Version | POS Image | Notes |
|---|---|---|---|
| 4.0.0.28 | 6.7, or later 12.3, or later 14.1, or later 14.2, or later | Current | Enhancement to restrict enrollment to one physical user. |
| 15.1 | 15.1 | Current | Requires re-enrollment. Requires you select 'Support UPEK Fingerprint devices' in CFC for environments where even one UPEK2 scanner is used. See Installing or updating FPS software on a NCR Voyix terminal |
Digital Persona 4500HD — Fifth generation scanner; identifiable by its large oval sensor window and blue glow. Found on P1230 terminals, as well as an external USB format.
| FPS Version Support | Required POS Version | POS Image | Notes |
|---|---|---|---|
| 4.0.0.28 | 6.7, or later 12.3, or later 14.1, or later 14.2, or later | Current | Enhancement to restrict enrollment to one physical user. |
| 15.1 | 15.1 | Current | Requires re-enrollment. You can clear ‘Support UPEK Fingerprint devices’ in CFC if all sensors are Digital Persona. |
Return to the main Fingerprint Scanner page.