With Takeout selected in the product panel, select Maintenance > Takeout Configuration > Source and Destination to access this function.

Use this function to specify whether to prompt the ATO employee for the source and destination for every order mode or just for specific order modes. For example, you many want to prompt for an order source for a delivery order because it could originate from one of many delivery aggregators, but it may not make sense to prompt for an order source for a call-in order because a call-in order is always submitted by a phone call. If you select 'Always prompt for source' or 'Always prompt for destination,' the system always displays a prompt regardless of the selections made under the Order Modes group bar Takeout Settings to configure the settings for how you plan to use ATO.

Settings tab

Group Bar: General Settings

Enable source and destination tracking — Activates the Source and Destination feature and enables all options under the 'General Settings' group bar. Related Options: This option enables 'Always prompt for source,' 'Always prompt for destination,' and 'Commit on source and destination selection.'

Always prompt for source — Prompts for the source from which an order originates every time you enter a new order, regardless of the order mode. This a global option and overrides the individual selections for 'Always prompt for source' under the 'Order Modes' group bar. Do not select this option if you want the prompt to appear for specific order modes only. Required Options: You must select 'Enable source and destination tracking' to enable this option.

Always prompt for destination — Prompts for the destination (how the guest is to receive the order) every time you enter a new order, regardless of the order mode. This is a global option and overrides the individual selection for 'Always prompt for destination' under the 'Order Modes' group bar. Do not select this option if you want the prompt to appear for specific order modes only. Required Options: You must select 'Enable source and destination tracking' to enable this option.

Commit on source and destination selection — Enables you to select an order source without the need to touch 'OK' to proceed. If cleared, you must touch OK each time you select an order source or destination for an order. Required Options: You must select 'Enable source and destination tracking' to enable this option.

Group Bar: Order Modes

Always prompt for source — Prompts for the source from which an order originates only when you enter a new order for this order mode. Related Options: 'Always prompt for source' under the 'General Settings' group bar overrides this option, forcing the system to prompt for an order source regardless of the order mode.

Always prompt for destination — Prompts for the destination (how the guest is to receive the order) every time you enter a new order for this order mode. Related Options: 'Always prompt for destination' under the 'General Settings' group bar overrides this option, forcing the system to prompt for an order destination regardless of the order mode.

Sources tab

Add each order source required for indicating from where an order originates. If the order source you need is not available, you can add up to 20 custom order sources.

Group Bar: Active Sources

Source — Identifies the name of the selected source type.

Display name — Allows you to designate the name to appear on the ATO FOH for the selected order source.

External name — Allows you to designate the name of the source to appear in an API call. Typically, this column is used by an API user and external applications.

Destinations tab

Add each destination required for indicating the supported methods by which you allow consumers to receive orders. If the destination you need is not available, you can add up to 20 custom destinations.

Group Bar: Active Destinations

Destination — Identifies the name of the selected destination type.

Display name — Allows you to designate the name to appear on the ATO FOH for the selected order destination.

External name — Allows you to designate the name of the destination to appear in an API call. Typically, this column is used by an API user and external applications.

Matrix tab

Group Bar: Matrix

Order Mode — Specifies the order mode to which to associate a source and destination in the matrix.

Source — Specifies the order source to associate with the order mode.

Default Source — Denotes this source as the default source for the order mode. You can have only one default source per order mode.

Destination — Specifies the destination to associate with the order mode.

Default Destination — Denotes this destination as the default destination for the order mode. You can have only one default destination per order mode.