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Consumer Marketing

Setting up Google Authenticator

Enabling Two-Step Google Authentication is one way to better protect your account. This involves downloading the Google Authenticator App to your mobile device. Once you activate Two-Step Authentication, you will need the Google Authenticator code from your device when logging in to your account. Make sure the time on your phone is correct. If it is ahead or behind at all, then the codes generated will not be in sync with the server and will not work. Click here to learn more about Two-Step Authentication with Consumer Marketing.

To set up Two-Factor Authentication using Google Authenticator, follow the steps below.

Step 1: Navigate to the menu in the top right corner of the screen and click the user icon to open the My Account menu.

Manage account screen

Step 2: Click Manage Account from the popup menu that appears to view your My Account page.

Two step authentication screen

Step 3: Click Two-Step Authentication. A page explaining your Two-Step Authentication options appears.

Configure screen

Step 4: Click Configure under Google Authentication.

Enter password screen

Step 5: Enter your password and click Proceed.

Set up instructions screen

Step 6: Follow the instructions. You can install Google Authenticator on your iOS device here and for Android here. Once the mobile app is downloaded to your device, open the app. Click the + button in the top right corner. Scan the barcode image and then enter the six-digit Two Factor Code that appears for Clutch, without spaces.

Step 7: Click Configure. A confirmation message appears informing you that Google Authentication has been properly configured.

Confirmation screen

Step 8: Click Back to My Account.

You can now use this app as an extra layer of protection when accessing your Consumer Marketing account.

Additionally, you will receive an email confirming that an Authenticator App was added.

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