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Silver Essentials

About

Implementing

My profile

Resetting the password

Logging in to Back Office

My account

Buying hardware

Registering hardware

Understanding multi-store environment

Comparing company view and store view

Comparing company view and store view when multi-store

Settings

Customers

Employees

Inventory

My Store

Reporting (results)

Using the POS

Hardware

Troubleshooting

Silver Essentials

Registering hardware

If you purchased any system devices from anywhere other than directly from NCR, you will need to register your new hardware/devices to your account.

Warning: Turn off the browser's pop-up blocker to complete this process.

  • Log in to Back Office.
    MyAccount_buy_hardware_menu_selection1.png
  • Click your user name / profile icon near the top-right corner of the screen. Depending on your privileges, you may not see all items shown below.
  • Click Register Hardware. The system opens a new window (make sure the browser pop-up blocker is off) for the NCR Silver Hardware Registration Center screen.
    MyAccount_register_hardware_RegistrationCenter.png
  • Click the REGISTER NOW! button.
  • Click the Select Hardware drop-down list and select the hardware/devices you need to register.
    MyAccount_register_hardware_select_hardware_dropdown.png
  • Click the plus icon to add the appropriate number of each device
  • Click ADD. The screen updates the list of devices you selected to add to your account.
    MyAccount_hardware_devices-added.png
  • Review the list and click REGISTER. You can also click the remove link for a device you may have added by mistake.
  • Wait for the registration to complete. After completion, the Registration Successful screen appears. There is also a link to the Customer Care page, if you have additional questions.
    MyAccount_register_hardware_registration_successful.png
  • If you have other devices to register, click REGISTER MORE!; otherwise, close the browser tab.

Looking for resources or help with Silver? Click here.

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