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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Using the POS with modifier panel

Getting started

Connections

Shifts and management

Working with guest checks

Working with items

Working with gift cards

Applying a payment

Applying a payment to a guest check

Receiving a house account payment at the POS

Removing payment methods

Working with loyalty

Working with online orders

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Receiving house account payment at the POS

In addition to receiving payment for a house account in the Back Office, you can also receive payment at the POS. By adding a house account payment charge to the check, which then prompts you to select the customer linked to the house account. When you create your first house account, the system creates a house account payment charge. You may use this charge to receive payments or you may create additional charges by which to receive house account payments.

  • Ensure a blank guest check is active on the order entry screen.
    Blank guest check appears on screen.
  • Tap Pay to view the payment options.
    Tap Pay to view payment options.
  • Tap Charges to view the available charges you can apply to a guest check.
    Tap Charges to view available charges.
  • Tap House Acct Payment. The Customers screen appears.
    Viewing the Customers screen.
  • Begin typing the name of customer linked to the house account and select the customer from the search results. The Customer Charge screen appears with the balance currently owed by the customer.
    Using search to find and select customer.
  • Type the amount the customer is paying or leave it at the default amount, if paying the total amount due, and tap Done. The payment detail appears as a line item in the order ticket window and the amount due now reflects the amount the customer is paying.
    Type the amount the customer is paying or leave balance due amount.
  • Tap the method of payment, such as Exact Cash. The check total updates to 0.00.
    Tap the method of payment
  • Tap Close. The Change Due popup window now reflects a zero balance.
    Change due popup window appears
  • Tap Continue to close out the house account payment.

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