To view the POS Transactions report:

• Log in to Back Office using a specific store.
• Select Results > POS Transactions.
• Filter the results by Today, Yesterday, Last 7 days, Last 30 days, or use the calendar icons to select a start and end date.
• Click the search icon.
  
• Search for a specific ticket by any of the column names in the grid or sort the grid by the transaction type (All, Sale, Refund, Pay In, Pay Out, Deleted Tickets) using the Filter by drop-down menu.
• Search the results by All, Ticket Number, Customer Number, Customer Name, Contact Name, Contact Name, Description, Item Name, Amount, User Name, External Reference Number, Contact Phone, Store Device Name, Barcode, Credit Card Name, Check Number using the Search by drop-down menu.
• Select any transaction and the details of that ticket appear at the bottom of the screen. The Ticket Detail tab shows you exactly which POS operator made the sale and which POS station they used.
• Select the Lines tab to view the line item detail.
• Select the Payments tab to view forms of payment.
• Select the Taxes tab to see taxes paid on the ticket.
• Select the Notes tab to see notes assigned to the ticket.
• Click Preview receipt to view the receipt for the selected transaction.
  
• You can also print and email the previewed receipt. Before emailing the receipt, make sure the correct email address appears in Address.
• To export your transactions into a reportable file format, click Export Tickets at the top of the screen. This downloads two .csv files containing the same transactions included in your search results. The first POS Trans.csv file contains ticket summary and payment information. The second Ticket Details.csv file includes the line details from each of the tickets.

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