Use the Delivery Fees tab to enable and support the delivery fees feature. Use these options to select and configure fees you want to add to delivery orders, based on several different criteria. Multiple delivery fee calculations may be enabled (stacked) to meet operational needs. Delivery fees are calculated by ATO based on the defined configuration and passed to the POS as order mode charges. ATO also 'locks' delivery fees to prevent the POS from overriding a delivery fee. Touch Delivery Fee on the Dispatch or Driver screen to adjust or remove a system calculated delivery fee.

Delivery Fees tab

Group Bar: Delivery fees by order mode

Order mode — Defines the order mode you use for delivery to which delivery fees are assigned. Required Options: You must select 'Enable delivery fees' for this option to appear.

Delivery Fees tab id="delivery-fees-settings-tab"> Delivery Fees Settings tab

Use the Delivery Fees Settings tab to define such things as the minimum and maximum charge for a delivery fee, whether the fee is a flat amount or a percentage of the check, and more.

Group Bar: Minimum charge

Enable — Enables the system to enforce a minimum delivery fee. When selected, other options appear. *Required Options: You must select 'Enable delivery fees' for this option to appear, and it necessary to set a 'Minimum delivery fee amount.'

Minimum delivery fee amount — Defines the minimum delivery fee to cover operational costs. If a calculated delivery fee is less than the defined minimum, ATO uses the 'Minimum delivery fee amount' on a check. Required Options: You must select 'Enable delivery fees' and 'Enable minimum delivery fee' for this option to appear.

Group Bar: Maximum charge

Enable — Enables the system to enforce a maximum delivery fee. Required Options: You must select 'Enable delivery fees' for this option to appear, and you must set a 'Maximum delivery fee amount.'

Maximum delivery fee amount — Defines the maximum delivery fee reasonably acceptable by a customer. If the calculated delivery fee is more than the defined maximum, ATO uses the 'Maximum delivery fee amount' on a check. Required Options: You must select 'Enable delivery fees' and 'Enable maximum delivery fee' for this option to appear.

Group Bar: Check percentage

Enabled — Enables the system to calculate a delivery fee based on a percentage of the subtotal of the check. Required Options: You must select 'Enable delivery fees' for this option to appear. Related Requirements: You must set a 'Check percentage' to use for calculating a delivery fee.

Check percentage — Defines the percentage the system uses to calculate a delivery fee based on the subtotal of the check. Required Options: You must select 'Enable delivery fees' under the 'Settings' group bar, and 'Enabled' under the 'Check percentage' group bar, for this option to appear.

Group Bar: Flat amount

Enabled — Enables the system to charge a flat amount for a delivery fee. Required Options: You must select 'Enable delivery fees' for this option to appear, and you must enter a 'Flat amount' for the delivery fee.

Flat amount — Defines the dollar amount to add as a delivery fee for each delivery check. Required Options: You must select 'Enable delivery fees' under the 'Settings group bar, and 'Enabled' under the 'Flat amount' group bar, for this option to appear.

Group Bar: Distance from store

Enabled — Enables the system to calculate the delivery fee based on the distance from the store to the delivery address. Required Options: You must select 'Enable delivery fees' for this option to appear. Related Requirements you must select a distance from the store and select either mile or kilometer for the distance calculation.

Distance from store (based on mapping) — Multiplies the defined setting by the number of miles or kilometers (selectable from the drop-down list) to each delivery address. This option typically requires Mapping is licensed and installed in order for ATO to automatically calculate a distance from store. However, distances can manually be entered in a delivery area to use this functionality without mapping. Required Options: You must select 'Enable delivery fees' and 'Enabled' under the Distance from store group bar for this option to appear. Related Options: Site Information (Line 1, City, State, Postal Code) determines the site address as the starting point for calculating a distance.

Distance unit — Select Mile or Kilometer as the means of calculating the distance from store. Required Options: You must select 'Enable delivery fees' and 'Enabled' under the 'Distance from store' group bar for this option to appear.

Group Bar: Delivery zone

Enabled — Enables the system to calculate the delivery based on the delivery fee defined in the zone. Required Options: You must select 'Enable delivery fees' for this option to appear, and you must identify a 'Delivery zone default fee.' Related Requirements: You must define delivery areas and delivery zones.

Delivery zone default fee — Adds the specified dollar amount to each delivery check, based on an address being located in a qualified delivery zone. Required Options: You must select 'Enable delivery fees' under the 'Settings' group bar, and 'Enabled' under the 'Delivery zone' group bar for this option to appear. Related Requirements: You must define delivery areas and delivery zones.

Delivery Fees id="day-parts-tab"> Day Parts tab

Use the Day Parts tab to enable delivery fees by day parts and to select the day parts for which you want to include a delivery fee.

Group Bar: Settings

Enabled — Adds the specified dollar amount to each delivery check, based on a day part in affect when you create an order or release a future order. When selected, a 'Day Parts' group bar appears. Required Options: You must select Enable delivery fees for this option to appear. Related Options: You can add as many day parts for which you want to assess a delivery fee, and assign a specific dollar amount to each day part. You add day parts in Maintenance > System Settings > Day part.

Group Bar: Day Parts

Enables you to define day parts for which you want to assess a delivery fee and assign a specific dollar amount to each day part. Required Options: You must select 'Enable delivery fees' under the 'Settings' group bar, and 'Enabled' under the 'Day Parts' group bar for this option to appear. Related Requirements: You add day parts in Maintenance > System Settings > Day part.