Digital Ordering release notes v24.x

Release notes for the Digital Ordering restaurant and hospitality software product.

Version 24.1.5

November 20, 2024

Fixed DO-3540: Gift Card Reload options do not appear in Digital Ordering despite proper configuration.
Fixed DO-3543: Dine-in QR codes fail to generate the correct menu with the Single Site Flow feature enabled.

September 30, 2024

DO-3101, 3102, 3480: Digital Ordering is now rebranded from NCR to NCR Voyix with the following:
- String values throughout Digital Ordering.
- Theme colors throughout the Digital Ordering portal.
- NCR Voyix logo, color scheme, and favicon on the Digital Ordering portal login page.
DO-3403: Digital Ordering now sends a Void call request to Connected Payments (CP) when no response is received from CP after a Pre-authorization call.
DO-3449: An error message now appears when the consumer performs a search without an address from the ‘Find Your Local Menu’ screen. The message is also audibly supported for screen readers.

Fixed DO-3386: An incorrect error message appears for a declined credit card transaction.
Fixed DO-3481: The Schedule Order button appears even though the restaurant is configured for external/third party delivery.

June 03, 2024

DO-512: The Studio > Settings function within the Digital Ordering portal is now removed, and all options are migrated to the Company and/or Site Settings functions. Note: The ‘CORS Whitelist’ option is moved to Company Settings > Company Setup > Advanced.
DO-3389: When Aloha Loyalty times out (loyalty result code 6) on the first Calculate Tax and Total (CTT) call, the following message now appears, "Unable to communicate with loyalty provider at this time. Loyalty reward redemption and accrual will not be available for this order." The system does not retry loyalty on the order; however, if consumers wish to contact Aloha Loyalty again, they must start a new order.

You can edit the default message and message header using the Company Settings > Default Set > Company Setup > Loyalty And Gift Card section.

Fixed DO-3288: For the Single Site Flow feature, an error appears when the consumer attempts to access a menu outside of business hours, even though the MaxOrderFutureDayCount setting is greater that 0.
Fixed DO-3335: For the Digital Ordering mobile view, the barcode button in the bottom right-hand corner on the Account > Rewards tab does not function properly.
Fixed DO-3339: On the Digital Ordering Customer Rewards Account page, the loyalty ‘x points to go’ for the next reward does not reflect the correct number of points.
Fixed DO-3345: When a free modifier is added to an order, the Digital Ordering virtual receipt on the Checkout page and in the Digital Ordering portal show different amounts than in the Order Review > Order Details function in Web Admin.
Fixed DO-3422: Submenu and item images do not appear in the Live Editor function.

March 28, 2024

Fixed DO-3319: The Digital Ordering menu fails to load during the 'Single Site' flow when using a single order mode.
Fixed DO-3321: Various string fields are missing in Digital Ordering Portal > Studio > Strings.
Fixed DO-3323: A blank page appears when the consumer changes order locations from the view card window or checkout page.

March 11, 2024

DO-959, 3013: We introduced a new Reward Dollars Not Used setting in Company Setup > Ordering Settings > Loyalty section that allows you to hide the display of Consumer Marketing reward dollars from the consumer’s profile page, ordering page, checkout page, and banner. Use this option when the Loyalty programs are not utilizing reward dollars for Consumer Marketing.
DO-3124: All settings for the Open Check functionality are removed from the Digital Ordering portal as it is no longer supported.
DO-3208, 3208, 3229: To improve accessibility, we added the following:
- Added H3 heading levels within the Find Your Local Menu, Order Time, and View Cart modals.
- Added H2 heading levels to dialog window titles and checkout page sections.
- Increased navigation and screen reader voice-out functionality for the Find Your Local Menu modal.

Fixed DO-998: The consumer is unable to access the Account page while in mobile view.
Fixed DO-3149: The Continue with Facebook button on the Digital Ordering Sign In and Sign Up pages still appears when Facebook settings are disabled in Web Admin.
Fixed DO-3172: The consumer is able to edit and remove required information from the Guest Information form after selecting Continue As Guest.
Fixed DO-3176: The consumer can change or add a tip after selecting ‘Pay Now’ at checkout, which may cause an order failure.
Fixed DO-3184: The consumer is able to close the Do No Refresh overlay modal.
Fixed DO-3201: Scheduled delivery orders changes from future to ASAP after editing delivery notes. To fix this, the Order Time modal now appears after changing delivery information.
Fixed DO-3202: Repeated navigation from the checkout to menu pages may cause an issue with order submission.
Fixed DO-3249: The order mode changes when the consumer refreshes the page on a curbside order.