Digital Ordering release notes v22.x

Release notes for the Digital Ordering restaurant and hospitality software product.

Version 22.5

December 05, 2022

New features

DO-2065: Implemented ReCaptcha v3 for added security when the consumer selects the Pay Now button. This prevents the button from being used by a ‘bot’ or user interface redressing.
DO-2227: Order history now appears in the Loyalty app.

Resolved issues

Fixed DO-688: The Continue button blocks the visibility of the Special Instructions option even during scrolling.
Fixed DO-1862: A credit card is saved after the consumer selects ‘No Thanks’ on the Payments page.
Fixed DO-2098: The delivery lead time appears as hours instead of minutes.
Fixed DO-2144: A blank screen appears when the consumer selects a saved card from Google Wallet.
Fixed DO-2231: An Aloha Online check with an approved pre-authorization is not sent to the site.

Version 22.4

October 05, 2022

Announcement: To reach a higher level of PCI certification, we improved how we manage credit card data saved to consumer profiles. We strengthened encrypted card data, which is now hosted in an isolated server. This impacts the consumer user experience for a segment of Aloha Digital Ordering and Aloha Online Ordering users.

If your company uses Aloha EDC for payments and the saved card functionality in Aloha Digital Ordering or Aloha Online Ordering, consumers with previously saved credit cards in their profile needs to re-enter their card information to save it to their profile.

New features

DO-64, 65, 66, 67: The consumer can now add, manage, and delete a saved credit card when using Connected Payments or EDC.
DO-1732: The external ID is now optional when you save a site in the Site Settings function.
DO-1867: Clutch Loyalty accounts will now unlock when the customer navigates away from the Payments Page.
DO-1910: The Signup page now only has the option to sign up for loyalty when Clutch is enabled.
DO-1923: Digital Ordering now reverses a Connected Payments preauth.
DO-1925: The ability to select email options no longer appears on the Signup page for consumers who do not have Loyalty.

Resolved issues

Fixed DO-1946: Items are available for ordering after the time of day restriction lapses.
Fixed DO-1951: Light and dark modes are not honored on the ‘Not Accepting Orders’ message.

Version 22.3.2

August 09, 2022

Resolved issues

Fixed DO-1685: A caloric value of 0 (zero) does not appear on the Digital Ordering menu.
Fixed DO-1727: The Aloha Loyalty promo code appears on the Signup page when the consumer is using Clutch (Consumer Marketing).
Fixed DO-1826: The delivery fee does not decrease when an item is removed from the order and the total decreases.
Fixed DO-1827: The Edit Information button appears under the '2-Factor Authentication' section on the Account page when it should not.
Fixed DO-1907: The BSL Item Availability service does not gray out unavailable items in Digital Ordering.
Fixed DO-1909: The informational text for when the consumer selects ‘Update Saved Card’ is not visible.
Fixed DO-1922: When the consumer saves a new card and taps X at the top of the Saved Card screen, the payment is not submitted, and the consumer is returned to the Checkout page. This only occurs when processing with Connected Payments.
Fixed DO-1941: An incorrect “Oops. Something went wrong” message appears when a CVV or AVS decline occurs.

Version 22.3.0

June 28, 2022

Announcement: We upgraded the platform to meet the current security best practices.

New features

DO-73, 1755: Optimized Connected Payments to include the amount in card authorization.
DO-969, 1021: Migrated Contactless Dine-in customers to use a new ‘Dine-In_Landing.png' in the Studio > Images function. Upon upgrade, Digital Ordering populates this option with the existing ‘Vip_Members.png,’ or, if one is not defined, a stock ‘DINE-IN’ image. We recommend you define the ‘Dine_In_Landing.png’ option to provide the best experience when the consumer scans a QR code.
DO-999: Separated Digital Ordering profile pages from Engage One Loyalty application.
DO-1021: We removed the following options from the Digital Ordering portal:
- Customer Business
- Facebook Pixel ID
- Terms of Use URL
- Privacy Policy URL
- Nutritional Information URL
- Block Website Redirect URL
- Enable GDPR
DO-1837: ASAP for a third-party delivery order now appears only until the consumer is on the Complete Order page.

Resolved issues

Fixed DO-137: The consumer can order items outside the time of day restrictions.
Fixed DO-915: The delivery type is determined by the site setting instead of the company setting.
Fixed DO-991: The order BCC list does not support multiple email addresses.
Fixed DO-1028: The Back button does not work properly on the ‘Do not sell my data’ page.
Fixed DO-1029: When a special description is not added for an item, the description appears as quotations in the cart.
Fixed DO-1052: Payments are not submitted when using the Single Site Flow feature.
Fixed DO-1057: Consumers cannot schedule an order for the current day before the store is open.
Fixed DO-1684: The Audit log does not update for some companies in the Digital Ordering portal.
Fixed DO-1687: Promotions do not apply for promo codes containing alphabetic characters.
Fixed DO-1723: The 'Maximum Item Special Instructions Length' is not honored.

Version 22.2.0

April 04, 2022

New features

DO-670: When integrating with Consumer Marketing, you can now configure Digital Ordering to automatically assign a virtual Aloha Stored Value card to a consumer's account upon signup.
DO-918: An 'Order Special Instructions' option is added to Site Settings > Sites and overrides the option of the same name in Studio > Settings.

Resolved issues

Fixed DO-28: Orders are pushed to the next day when 'Maximum Order Future Day Count' is set to 0 (zero).
Fixed DO-692: The guest information and other popups do not appear onscreen due to some screen resolutions.
Fixed DO-695: The 'Sorry, there are no sites around your address' message appears before the consumer enters an address, when searching for a site.
Fixed DO-797: In the Digital Ordering portal, the computed discount value for discounts is not returned from the Get Orders call.
Fixed DO-890: The cart does not clear when switching sites from a deep link.
Fixed DO-891: Consumers can endlessly scroll on the submenu drop-down link, when using a mobile device.
Fixed DO-892: Consumers cannot swipe left or right on the upsell carousel, when using a mobile device.
Fixed DO-893: The checkout screen automatically scrolls down to the CVV entry, when opened.
Fixed DO-898, 928: The total amount on the order summary and item summary pages displays a different price than the subtotal, due to removing a priced recipe modifier.
Fixed DO-903: The cart does not reflect the site included in a deep link.
Fixed DO-924: When using the Single Site Flow feature, the consumer cannot proceed past the checkout page.
Fixed DO-930: Consumers cannot schedule an order before the store opens.
Fixed DO-935: Consumers cannot change the order mode for a dine-in order.
Fixed DO-973: Store hours for special events are not honored when a dine-in consumer scans a QR code.

Version 22.1.0

February 28, 2022

New features

DO-20, 552: Added an 'Allow Tipping' option to the Site Settings > Sites > Site Settings tab in the Digital Ordering portal that overrides the 'Allow Tipping' option in Studio > Settings function.
DO-420: Added a 'Pay with Gift Card' option to the Site Settings > Sites > Site Settings tab in the Digital Ordering portal to enable or disable gift cards at the site level.
DO-421: Added an 'Item Special Instructions' option to the Site Settings > Sites > Site Settings tab that overrides the 'Use Item Level Special Instructions' option in Studio > Settings function.
DO-422: The Site Settings > Sites function in the Digital Ordering portal is split into separate tabs for easier navigation: Site Details, Site Settings, and Order Mode Settings.
DO-718: When a consumer is placing an order, the Back button is now moved to the item page so the consumer can view the image of the item without any obstruction.

Resolved issues

Fixed DO-786: The 'Not Accepting Orders' message appears to the consumer before the store is open.