The Shifts report provides a summary view of shifts opened at the POS, and also to view a summary report for any shift and a cash reconciliation details for each closed shift.

📝 If a company having multiple stores, choose a specific store to vew the shifts report.

• Select RESULTS > REPORTS and select the Shifts report from the Operations category on the left.
• Click the All drop-down arrow to display a list of employees by which you can filter the report.
• Click the refresh icon to refresh the report data.

Reconciliating the drawer cash

Counting in the back office will give you increased security. Some merchants also keep a second set of cash counted and ready to go so that when they close a shift and go to count in the back office, another employee can start a new shift with the second cash set.

To count the drawer cash:

• Select RESULTS > REPORTS and select the Shifts report from the Operations category on the left.
  

  

• At the Cash Reconciliation Detail column, do one of the following:

  • Select View Details to view the reconciliation details. You cannot edit the cash amount.
  • Select Pending. The Cash Reconciliation Details screen appears.
    
    
  • Perform a cash recount (edit the cash count value), if necessary. Once entered, the screen will be refreshed with the new calculation.
    
    
  • Select Edit will bring up the actual cash amount modal again and allow you to enter a different value.
    
    📝 You can Edit as many times as you like; however, once you save, the Over/Short and deposit are committed and the cash can no longer be edited/recounted.
    
    

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