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Hardware

Cash drawer technical details

Configuring multiple cash drawers

Network requirements best practices

Network troubleshooting

Registering a device for the POS

Setting up PX10

Setting up Axium handheld device

Running Aloha Cloud without Mac mini server

Troubleshooting the countertop receipt printer Model 350

Kitchen Display System (KDS)

Aloha Cloud

Configuring multiple cash drawers

You can now attach more than one cash drawer to the POS system. This allows each employee to have their own drawer and be responsible for their own cash reconciliations.

Connecting a cash drawer

Cash Drawer 1:

Plug the DK cable from the terminal to the cash drawer.

Cash Drawer 2:

  • Plug the DK cable from the printer to the cash drawer.
  • Perform the printer setup.
  • Enable Multiple Cash Drawers in POS Settings (instructions below).

Note: You cannot have a shift open when you enable this feature.

To enable multiple cash drawers:

  • Tap the Home icon.

  • Tap Settings.

  • Scroll down to Enable multiple cash drawers. This is disabled by default.

    Showing enable multiple cash drawers toggle

  • Toggle the switch to enable this setting.

    Showing enable multiple cash drawers toggle on

    Note: Once you enable this setting, it auto-enables the Prompt for PIN setting. A new setting to enter a unique cash drawer name appears. You cannot change the name in an open shift.

  • Click Close to exit the Settings function.

Configuring a cash drawer

To access cash drawer settings, tap the Home icon, tap Settings, then navigate to Checkout Options > Cash Drawer Configuration.

To name a cash drawer:

On the My Hardware screen, each cash drawer that is connected (whether directly or via a printer) appears on its own line.

Showing cash drawers appearing in own line

Tap the Settings icon for a cash drawer to change the default cash drawer name. Each drawer must have a unique name.

Starting a shift when using multiple cash drawers

When you enter your PIN and start a new shift, you must enter your starting cash amount. A popup screen appears:

Showing open shift dialog popup

Note: If 'Multiple Cash Drawers - Access All Drawers' is selected for your user role in Back Office > User Roles, you can choose any drawer to use even if there is already an employee assigned to it.

Sample user roles permissions screen

Looking for resources or help with Silver? Click here.

  • In this Article

  • Connecting a cash drawer

  • Configuring a cash drawer

  • Starting a shift when using multiple cash drawers

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