Use 'Notification settings' to create general site notifications that appear to all users at login during the designated time frame. A notification group allows you expedite messages of upcoming events and announcements to select employees without directly interacting with the recipients. Each notification group utilizes one or many events that allow you to send notifications through an email, an SMS text message, or an in-app message. You can also set priorities on the notification as high or normal.

Examples of how you can use a notification are:

• Let an employee know they did not, or were late to clock in.
• The stock of an inventory item is running low or is at zero.

To configure the notification groups

• Click the profile icon and select Notification settings from the menu that appears. The 'Notification settings' screen appears.

  

• Click Create new notification group. The 'Notification Group Settings' screen appears.

  

• Type a name for the notification group.

• Select the sites to include in the notification group. Only the sites to which you have access are available for selection.

• Toggle Priority to on to set a high priority for the events within the notification group. A high priority event appears at the top of the notification list until it is read or deleted. Toggle Priority to off to set a normal priority for the events within the notification group.

• Select Email to send the notification by email. The system defaults to the email address of the person who is logged in to Aloha Smart Manager.

• Select SMS to send the notification by short message service (SMS). The system defaults to the phone number configured in the 'Account preferences' screen.

  Tip: To use a different phone number, click 'Add phone number' to display the 'Account preferences' screen and enter a phone number.

• Select In-App to receive notifications within the application. You can select the 'bell icon' in the top-right corner of the dashboard to view these events.

• Under the Events section, select the event(s) to include in the notification group. You can add multiple events to a single notification group.

• Click Save to create the notification group. The notification group appears in the 'Notification settings' screen.

To edit or delete a notification group:

• Click the Profile icon and select Notification settings from the menu that appears. The 'Notification settings' screen appears with a list of existing notification groups.

  

• Click the three dots under Actions for the notification group to edit or delete.

• Click the pencil icon to make changes to the group and continue to the next step.

  -OR-

  Click the trash can to delete the group.

• Make the necessary edits and click Save. A success message appears and automatically dismisses.

Viewing a notification sent to you

If you opted to send an in-app notification, the bell-shape icon at the top-right corner of the dashboard highlights to let the recipient know a notification is sent.

An in-app notification contains the following:

Priority — Indicates the severity of a notification as either normal or high priority. Use a normal priority for when the stock of an inventory item is running low and requires no action from the manager. Use a high priority for when an inventory item is completely depleted and a manager must mark the notice as read. High priority notifications always appear above all normal priority notifications.

Time — Indicates the time when the notification is received, such as 2m ago (two minutes ago) or 2d ago (two days ago).

Mark read — Indicates the notification is read without opening.

Mark unread — Indicates the notification is not read.

Delete — Deletes the notification.

To view a notification:

• Sign in to Aloha Smart Manager.
  
• Click the bell in the top-right corner of the screen. The Notifications drawer appears.
  
• Click Mark read to mark a notification as read.
• (Optional) Click See all notifications to view the remaining notifications. The 'All notifications' screen appears.
  
• Click Mark all as read to mark all notifications as read.
• Click Delete on any notification to delete the respective notification.

Continue to "Navigating the help function."