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Options in Discount Rewards

NCR Voyix Loyalty

Options

This section allows you to customize additional options for discount rewards by configuring parameters such as the chargeback department, discount price level, Flex negative options, and discount scorecard.

Chargeback department

The department to which the discount amount is charged back to. This functionality allows you to financially account the discount rewards under the appropriate departments.

Note: By default, the discount amount is charged back to 'Item's Department - 0'

Select the chargeback department from the drop-down:

  • Item's department - 0: The discount is charged back to the item's department.

  • Tender - 0000: Any rewards generated by the promotion are accounted for as tender paid by the customer.

Discount price level

The discount price level determines whether the discount should be applied to the gross price or the sales price of the items.

NVL currently supports discount application on the sales price, meaning that if high-priority discounts are already applied to the item, this promotion will apply its discount to the price calculated after the initial discount.

For gross price, which is not currently supported, the discount will always be applied to the price set in the catalog.

Flex negative options

The flex negative options control the application of the discount when the discount value exceeds the net price of the item.

Select a flex negative option from the drop-down. The discount is applied based on the configuration chosen:

Flex Negative optionDescription
Do not apply the discount if it exceeds net valueIf the discount exceeds the net value of the item, the reward is rejected.
Apply discount up to net valueIf the discount exceeds the net value of item, then the discount is applied up to the net value of the item.
Apply complete discount even if net value goes negativeApplies full discount, even if it surpasses the net value of the item, ensuring the customer receives the remaining discount balance.

Flex negative options, when combined with dollar limits, prevent excessive discounting and safeguard against negative balances. The following example shows how dollar limit regulate discounts when flex negative options are applied:

Net ValueDiscountFlex Negative OptionDollar LimitRemarks
$10$20Do not apply the discount if it exceeds net value$3The discount exceeds the net value; therefore, it cannot be applied.
$10$5Apply discount up to net value$3The discount is limited to $3 due to the dollar limit configured.
$10$15Apply complete discount even if net value goes negative$3The discount of $3 is rewarded due to the dollar limit configured.

Discount scorecard

The discount scorecard summarizes the customer's discounts in the transaction.

  • Select scorecard from the Discount Scorecard drop-down. Click here to learn more.

  • Enter the text in the Scorecard Text box that displays in the scorecard section of the receipt.

    scorecard text

  • In this Article

  • Chargeback department

  • Discount price level

  • Flex negative options

  • Discount scorecard

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