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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Using the POS with modifier panel

Getting started

Connections

Shifts and management

Working with guest checks

Working with items

Working with gift cards

Applying a payment

Working with loyalty

Working with online orders

Understanding the online ordering flow

Enabling online order notifications

Sending order ready SMS message

Previewing and processing online orders

Completing online order from online orders queue

Voiding an online order

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Completing online orders from online orders queue

You complete online orders using the Phone/Drive Thru queue. In some instances, such as a same day order for later in the day, you may wish to pull an online order to the Andriod device for processing. While it is possible to view future day orders, you can only pull same day online orders.

  • Log in to the POS.

    Log in to the POS

  • Tap Phone/Drive Thru and select the desired order type.

    Tap Phone/Drive Thur and select desired order type

  • Tap the desired new online order from the orders queue. The Guest Check screen appears.

    Tap the desired online order in the queue

  • If required, add items to the ticket and complete the order.

    Note: If the customer paid for the order online, the tender type appears as ONLINE on the guest check, includes the amount paid, and indicates an amount due (as $0.00), if any. If the customer owes money for the order, an amount due appears on the guest check. Receive payment for the order and tap Close. The system returns to the Takeout/Delivery screen.

    If paid for oniine, this appears on the guest check

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