Previewing and processing online orders
You can preview the online orders (such as today's and future) received, and if required, manually process/send an order to the kitchen ahead of the target time.
To preview and process online orders:
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Log in to the POS.
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Tap the notification icon at the top right corner of the screen. The Notifications screen appears with the today's and future orders that are not yet downloaded to the device since they have not reached the target threshold time. You can view the target time, order type, and the assigned customer name for the orders.
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Tap Filters, to filter the order notifications by their preview or sent to kitchen status.
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Tap Mark all as read to mark all the orders as read in a single click.
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Tap Preview to preview the order details.
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Tap Mark as in Progress to send the online order to the kitchen. The 'Send to Kitchen' prompt appears.
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Tap Yes to send the order to the kitchen. The Order Target screen appears.
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If required, set the target time for the order.
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Scroll to select the hour, minutes, and time period, or use - and + to select a target time for order completion. A kitchen chit prints to the defined printer. The system removes the order from the Online Orders screen and places it in the Takeout or Delivery queue, depending on the order type.
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Tap Done.
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Tap Mark as Ready to mark the order ready for pick-up/delivery. A 'Ready for Pickup' prompt appears.
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Tap Yes to mark the order ready for pick-up/delivery.
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Tap Mark as Complete to mark the order as complete. The 'Complete' prompt appears.
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Tap Yes to close the online order.
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Tap Print to print the order.
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Tap the back arrow to return to the Notifications screen.
Note: To know more about the POS transactions, refer to POS Transactions report.
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Tap Close.
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