Sometimes you need to request a new shelf tag because the tag might be missing, damaged, or doesn't match the actual price. You can request a shelf tag from the Price Verification, Add Item, Edit Item, and Shelf Review features.

Requesting a shelf tag

• From the Request Shelf Tag screen, select or deselect prices, then tap Request Shelf Tag. By default, all prices are selected.

  📝 If requesting a shelf tag from price verification, select a price from the Price Verify screen.

• Specify the number of labels needed in the Label Quantity field. By default, the label quantity is set to 1. You can adjust this number incrementally with the + and - buttons, or you can input a number into the quantity field by tapping the field and activating the keyboard.

  📝 The label quantity must be an integer greater than 0 and less than 100. If it is set to an invalid number, you will see an error message requesting a valid input.

• Select the print type using the dropdown menu. Dropdown options are provided by the retailer.

• Select a label format. Dropdown options are provided by the retailer.

• Tap Validate & Print.

• The success notice displays: "Changes saved. Printing shelf tags." You will be brought back to the previous screen (Price Verify, Edit Item, Add Item).

  📝 In the case of Shelf Review, you will be directed to scan the next item.