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Silver Essentials

About

Implementing

Reporting (results)

Using the POS

Logging in to the POS

Understanding features and user roles

Configuring POS device settings

Connections

Shifts and management

Orders and checks

Offline Credit Transactions

Working with credit transactions in offline mode

Working with pending offline credit transactions

Using help URLs

Counting and receiving inventory

Viewing POS reports

Entering training mode

Hardware

Troubleshooting

Silver Essentials

Working with credit transactions in offline mode

While in offline mode, you can process credit card transactions, as normal. When you reach the threshold amount for an individual transaction (ticket), or the total amount of transactions for a device, the system prevents you from completing the transaction. It is necessary to delete items from the order to get under the threshold before you can accept the credit card for offline payment, access Internet connectivity for authorization, or accept another form of payment.

If you reach the threshold at the individual transaction (ticket) level:

POS_Reports_UsingOfflineCreditTransactions.png

If you reach the threshold at the device level:

POS_Reports_UsingOfflineCreditTransactions2.png

Note: If you have not done any online transaction (at least one transaction) before processing the offline transaction, the following error appears.

POS_Reports_UsingOfflineCreditTransactions1.png

See also:

  • Enabling offline credit mode
  • Working with pending offline credit transactions

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