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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Advanced Features

My Profile

My Account

Accessing My Account menu

Managing my stores

Managing my devices

Managing my integrations

Managing my bills

Viewing Purchase Terms & Conditions

Resetting the password

Buying hardware

Logging in to Back Office

Understanding multi-store environment

Comparing company view and store view

Comparing company view and store view when multi-store

Settings & Privacy

Customers

Employees

Menu

My Store

Integrating

Reporting (Results)

Using the POS

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Managing my bills

Use the My Account > My Bills page to view account contact information, billing information, and billing payment history. You can also use this page to update payment methods, and review billing terms and conditions.

Note: You must select a specific site to view My Bill information.

To view your bills and/or to update your payment method:

  • Log in to Back Office using a specific store.

  • Click your user name or the profile icon located at the top of the screen. Depending on your privileges, you may or may not see all of the items shown below.

  • Select My Account to access the My Account > Overview screen.

  • Select My Bills from the left menu.

    My Account My Bills screen

  • To view a specific bill, select an invoice appearing in the Bill History list box at the bottom of the screen.

  • To update your payment method for credit card or ACH, click Update Payment Method.

    • Payment Method — Credit Card.

      Update credit card payment method

    • Payment Method — ACH.

      Update ACH payment method

  • Make the necessary updates for your payment method.

  • Use the scroll bar to read the Billing Terms and Conditions.

  • Select the I accept check box that appears when you scroll to the bottom of the conditions.

  • Click Save.

Looking for resources or help with Silver? Click here.

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