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Aloha Order Direct

About Aloha Order Direct

Implementing

Implementing Aloha Order Direct

Overview

Configuring user roles

Managing your online menu

Configuring online ordering

Defining store information

Configuring menu settings

Specifying online ordering hours

Establishing the store operating hours

Defining tip suggestion percentages

Configuring fees

Defining the order prep time

Configuring order modes

Configuring store branding and privacy policies

Designating the online tax rate

Setting up payments

Field Definitions

Aloha Order Direct

Specifying online ordering hours

Use Online Ordering > Online Configuration > E-Commerce Hours to specify the hours during which you accept online orders. This information appears on the store's official online ordering website. More importantly, this functionality enables you to control the flow of online orders to the restaurant and to stop accepting online orders, as required.

To specify the hours during which you accept online orders:

  • Log in to Aloha Cloud Back Office using a specific store.

  • Select Online Ordering > Online Configuration > E-Commerce Hours.

    Apply same hours to every day

    Note: You can specify the hours or apply same hours during which you accept online orders for 'Pickup and Curbside,' 'Dine-in,' and 'Delivery' order modes.

  • Slide Apply the same set of hours to everyday to the right to establish the same hours for accepting online orders for all days.

    Define specific hours for accepting online orders

    -OR-

    Click and select the times you start and stop accepting online orders from the ‘Store opens’ and ‘Store closes’ drop-down lists.

  • Select the Closed all day check box to mark the entire day unavailable for accepting online orders.

  • Click Save in the bottom right corner to confirm the changes.

Once your store is operational, use the E-Commerce Hours function to turn off or turn on the acceptance of online orders:

  • Log in to Aloha Cloud Back Office.

  • Select Online Ordering > Online Configuration > E-Commerce Hours.

    online ordering hours page

  • Click Currently accepting orders in the top right corner of the screen to turn off or turn on the acceptance of online orders. The 'Store status' screen appears.

    Toggle between accepting and not accepting orders online orders
  • Click Accept Orders to continue receiving orders and click Save to confirm.

    -OR-

    Click Stop accepting orders to prevent the acceptance of additional orders and click Save to confirm.

  • Exit the E-Commerce Hours function.

Continue to "Establishing store operating hours" or return to "Implementing Aloha Order Direct."

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