Implementing Aloha Order Direct
Core Product: Aloha Order Direct
Other References: Aloha Cloud, Aloha Menu User Guide
View/Download/Print: Aloha Order Direct Implementation Guide - HKS1733
Aloha® Order Direct is a new Online Ordering solution that enables you to create your own branded digital channel. Aloha Order Direct focuses on integrating with the Aloha Cloud Point-of-Sale (POS) system. When using Aloha Order Direct, a new menu option called Online Ordering appears in Aloha Cloud Back Office in the left navigation pane.
Configuring user roles
Learn how to configure user role access for online ordering
Managing your online menu
Aloha Order Direct leverages several existing Aloha Cloud Back Office functions, hereafter referred to as Back Office, when defining your online ordering menu, including Categories & Items, Modifiers and Modifier Groups, Taxes, and Item Availability. Aloha Order Direct does NOT leverage Discounts, Promotions, Price Lists, Departments, Tags, or Events at this time. Aloha Order Direct also does not leverage the Silver Commerce options available on the Extended Item Setup screen.
Reference: When defining your online ordering menu, the items configured in Back Office need to be built into a menu in Aloha Menu. You can create as many menus for different purposes as needed for an organization, such as all-day menus, time-sensitive menus for specific times, online menus, and others using Aloha® Menu, which is an easy-to-use web-based authoring tool. To ensure proper functionality of Aloha Order Direct (AOD), we recommend you publish only one menu per site at a time.
- Working with categories & items
- Working with modifiers and modifier groups
- Defining the items to include on your online ordering website
Configuring Online Ordering
When using Aloha Order Direct, a new menu option called Online Ordering appears in Aloha Cloud Back Office in the left navigation pane. Use the Online Ordering menu option to perform additional site configuration, such as establishing the website URL, defining hours available for online ordering, and more.
- Defining store information, such as website URL and physical location
- Configuring menu settings
- Specifying hours during which you accept online orders.
- Establishing store operating hours.
- Defining tip suggestion percentages
- Configuring fees
- Defining the order prep time
- Configuring order modes for online ordering
Configuring store branding and privacy policy
Designating the online tax rate
Setting up payments
Learn how to set up the payments you accept from your online ordering website