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Aloha Order Direct

About Aloha Order Direct

Implementing

Implementing Aloha Order Direct

Overview

Configuring user roles

Managing your online menu

Configuring online ordering

Configuring store branding and privacy policies

Designating the online tax rate

Setting up payments

Field Definitions

Aloha Order Direct

Implementing Aloha Order Direct

Core Product: Aloha Order Direct
Other References: Aloha Cloud, Aloha Menu User Guide
View/Download/Print: Aloha Order Direct Implementation Guide - HKS1733

Aloha® Order Direct is a new Online Ordering solution that enables you to create your own branded digital channel. Aloha Order Direct focuses on integrating with the Aloha Cloud Point-of-Sale (POS) system. When using Aloha Order Direct, a new menu option called Online Ordering appears in Aloha Cloud Back Office in the left navigation pane.

Configuring user roles

Learn how to configure user role access for online ordering

Managing your online menu

Aloha Order Direct leverages several existing Aloha Cloud Back Office functions, hereafter referred to as Back Office, when defining your online ordering menu, including Categories & Items, Modifiers and Modifier Groups, Taxes, and Item Availability. Aloha Order Direct does NOT leverage Discounts, Promotions, Price Lists, Departments, Tags, or Events at this time. Aloha Order Direct also does not leverage the Silver Commerce options available on the Extended Item Setup screen.

Reference: When defining your online ordering menu, the items configured in Back Office need to be built into a menu in Aloha Menu. You can create as many menus for different purposes as needed for an organization, such as all-day menus, time-sensitive menus for specific times, online menus, and others using Aloha® Menu, which is an easy-to-use web-based authoring tool. To ensure proper functionality of Aloha Order Direct (AOD), we recommend you publish only one menu per site at a time.

  • Working with categories & items
  • Working with modifiers and modifier groups
  • Defining the items to include on your online ordering website

Configuring Online Ordering

When using Aloha Order Direct, a new menu option called Online Ordering appears in Aloha Cloud Back Office in the left navigation pane. Use the Online Ordering menu option to perform additional site configuration, such as establishing the website URL, defining hours available for online ordering, and more.

  • Defining store information, such as website URL and physical location
  • Configuring menu settings
  • Specifying hours during which you accept online orders.
  • Establishing store operating hours.
  • Defining tip suggestion percentages
  • Configuring fees
  • Defining the order prep time
  • Configuring order modes for online ordering

Configuring store branding and privacy policy

Learn how to configure the brand logo and banner image to appear on your web site and your privacy policies

Designating the online tax rate

Learn how to designate the tax rate to use when consumers order items from your online ordering menu.

Setting up payments

Learn how to set up the payments you accept from your online ordering website

  • In this Article

  • Configuring user roles

  • Managing your online menu

  • Configuring Online Ordering

  • Configuring store branding and privacy policy

  • Designating the online tax rate

  • Setting up payments

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