Sending the reference ID and lane number to Aloha Kitchen
To expedite the picking up of food that was ordered outside the walls of the restaurant, such as with a mobile app, an online order, a third-party delivery aggregator, and more, restaurants have implemented innovative solutions to segment customers who order onsite and pre-ordered online and still deliver the food to their customers in a timely manner. Currently, a restaurant may dedicate a parking spot for online orders.
One such solution is a multi-lane drive thru concept with dedicated pull-up lanes for online orders and traditional drive-thru orders. The vehicles are held in each lane with a 'boom gate.' When an order is prepared, the boom gate rises and vehicle progresses to a single lane for pickup. This gives the restaurant more control over their drive-thru environment and ensures the vehicles align to the sequence of orders prepared in the kitchen.