Release notes for the Aloha Cloud Back Office restaurant and hospitality software product.

Requires POS version: — Indicates the feature has a dependency on a specific POS version.

Version 2025.3.0

June 25, 2025

• ACP-8434: Aloha Cloud now supports the offline redemption and earning of points for Consumer Marketing loyalty providers. This enables a seamless reward transaction to function even when the connection is offline.

• ACP-12450: Aloha Cloud now supports the assignment of 'Revenue centers' to a specific device or to an order mode for the selected store in Back Office; however, a new user role permission allows a supervisor to change the revenue center, if required. This helps to distinguish the sales for different areas in the restaurant, such as dine-in, take-out, catering service, and more. Additionally, you can access Revenue center reports in the Pulse mobile app with appropriate user role permission in Aloha Cloud Back Office. Requires POS version: v6.16. For more information, refer to "Understanding POS levels of access," "Configuring revenue centers," and "Working with revenue centers."

• ACP-2884: Aloha Cloud now supports printing of a merchant logo in the header section of the customer receipt. When you upload a designated logo in Aloha Cloud Back Office, it automatically synchronizes across all available POS terminals (PX10, PX15, Axium AX5), Customer facing displays (CFD), and prints on the customer receipts. Requires POS version: v6.16. For more information, refer to "Defining company information."

• ACP-9481 When integrating with Aloha Smart Manager (ASM), Aloha Cloud now supports schedule enforcement in the POS system when employees clock-in and clock-out. This requires configuration of Schedule Enforcement in Aloha Cloud Back Office, where you define a designated grace period of up to 30 minutes before or after for both clock-in and clock-out times. If an employee attempts to start or end their shift outside the configured grace period, a 'Manager Approval Needed' screen appears on the POS system. Additionally, if configured in Aloha Cloud Back Office, all unscheduled shifts require manager approval, and an employee with an adequate permission must authorize the operation. Requires POS version: v6.16. For more information, refer to "Configuring schedule enforcement,", "Enforcing schedules, "Defining user roles with ASM integration.".

Version 2025.2.0

February 20, 2025

New features

• ACP-8305: By default, employees assigned to multiple user roles can perform functions allowed by any user role assigned to them regardless of the user role they used when they clocked in. Aloha Cloud now supports a new security control that limits the employee to only the permissions allowed for the user role under which they are clocked in. An employee with sufficient permission must enter their PIN and click Override to continue. The new security control is selected by default, limiting employee permissions. You must select this new security control to retain the original default behavior. Requires POS version: v6.15. For more information, refer to "Overriding user role permissions when multiple user roles assigned."

• ACP-7208: Aloha Cloud now supports displaying images for the corresponding menu item buttons on the POS screen, improving order accuracy and speed and enhancing the consumer experience. Be aware, if you enable this feature and an item within the selected category does not have a defined image, all item buttons appear the same size in the POS; however, the first two letters of the item name appear on the button instead for any item without a defined image. If no items within a category have a defined image, the POS screen appears as normal. Store-level overrides for item images and images on a category button are not currently supported. To view an example of images appearing on the POS screen, click "Viewing item images". Requires POS version: v6.15. For more information, refer to "Defining company information" and "Creating items."