Release notes for the Aloha Cloud Back Office restaurant and hospitality software product.

Requires POS version: — Indicates the feature has a dependency on a specific POS version.

Version 24.12

December 03, 2024

• ACP-4801: Aloha Cloud now supports displaying the cash discount (amount/percent) automatically on the POS ticket screen when configured in the back office. If a customer is willing to pay in cash, the discount is applied to the check, and the discounted amount appears on the POS/CFD screen. The amount the customer saves prints on the receipt. This feature encourages customers to use cash instead of non-cash tender types by offering a reduction in the listed, stated, or standard price. Requires POS version: v6.13. For more information, refer to "Cash Discounts."

Version 24.11

November 18, 2024

New features

• ACP-4963: Aloha Cloud now supports the assignment of 'Revenue centers' to a specific device or to an order mode for the selected store in Back Office; however, a new user role permission allows a supervisor to change the revenue center, if required. This helps to distinguish the sales for different areas in the restaurant, such as dine-in, take-out, catering service, and more. Requires POS version: v6.13. For more information, refer to "Understanding POS levels of access," "Configuring Revenue Centers," and "Working with Revenue Centers."

• ACP-5121: Aloha Cloud now allows you to explore the POS application capabilities using 'Training Mode.' Users with appropriate permission can run in training mode to learn more about the POS application. In training mode, you can simulate a real business day without affecting live data. This helps to efficiently train new staff, protect accuracy of real sales data, and reduce errors and onboarding friction. Requires POS version: v6.13. For more information, refer to "Understanding POS levels of access," and "Entering Training Mode."

• ACP-9078: Aloha Cloud now supports the assignment of a consumer marketing loyalty account to a customer order either by manually entering the loyalty card number or by scanning a barcode/QR code using the 'Barcode' tab. This helps in retrieving the customer loyalty rewards without providing their phone number. Also, this feature enhances the consumer marketing experience at the POS, ensuring a quick and seamless guest experience. Requires POS version: v6.13. For more information, refer to "Working with loyalty rewards."

Version 24.8

August 19, 2024

New features

• ACP-4910: Aloha Cloud now supports refiring an item to the kitchen from a POS terminal, EXPO station, or a kitchen display screen. This functionality allows you to easily resend an item with top priority to the kitchen and get the order out to the customer in a timely manner. A new user role permission allows you to refire the desired item. Requires POS version: v6.12. For more information, refer to "Understanding POS levels of access," and "Refiring an item."

• ACP-7495: Aloha Cloud now allows merchants to print modifiers on the kitchen chit only and suppress the modifiers on the customer receipt. This is enabled for modifiers with $0 price only. For multistore merchants, this functionality is available only on the company level and not on the store level. Requires POS version: v6.12. For more information refer to "Working with modifiers," and "Creating items."

Version 24.3

May 07, 2024

New features

• ACP-4579: Aloha Cloud now allows an employee to log in again even after the auto-closing of the shift. When a new business date is reopened, the employee is required to log out and log in again to start a new shift. The POS allows you to change and save the business date configuration during their login without restarting the system. Requires POS version: v6.11. For more information, refer to the "Defining business dates," "Financial Shifts" report, "Understanding business dates," and "Using Auto Close Shifts."

• ACP-4330: Aloha Cloud now supports a new security control to limit the maximum number of items an employee can clear; however, a new user role permission allows a supervisor to override the restriction and continue with clearing the items. A notification appears at the top of the POS screen and alerts you when you reach clear item limit. Requires POS version: v6.11. For more information, refer to "Limiting clear items," "Understanding POS levels of access," and "Clearing an item."

• ACP-4140: Aloha Cloud now shows the check number details in the POS Transaction report. Requires POS version: v6.11. For more information, refer to "POS Transactions" report.

• ACP-4055: Aloha Cloud now supports primary POS in which the server runs on a dedicated POS device, which removes the Mac mini dependency and reduces hardware costs. Requires POS version: v6.11. For more information, refer to "Managing my devices."

• ACP-3244: Aloha Cloud now combines the Kitchen Routing and Expo Station menu options and is available as a single menu option (Kitchen Routing Setup). Any expo station that was defined previously is now available in the Kitchen Routing Setup in Aloha Cloud Back Office. Requires POS version: v6.11. For more information, refer to "Adding kitchen devices," and "Using the kitchen display system."

• ACP-3121: Aloha Cloud now supports a new user role permission that allows the user to remove payment tenders (cash, credit, gift card and more) associated with a given check. Requires POS version: v6.11. For more information, refer to "Removing payment methods," and "Understanding POS levels of access."

• ACP-2223: Aloha Cloud now supports multi-store users to import customer data at the company level instead of importing the data from each individual store. Requires POS version: v6.11. For more information, refer to "Importing customers."

• ACP-416: Aloha Cloud now supports using Short Message Service (SMS) for sending a text message to consumers when their order is ready at the store. The POS system allows you to add the phone number that receives the order-ready (SMS) text notification. You can use the 'Text Guest' button on the Recall/Reprint screen to manually send the order notification, or automatically send the text message when the order is bumped from the KDS. Requires POS version: v6.11. For more information, refer to "Using company options," "Sending SMS Order Ready message," and "Using the kitchen display system."

• ACP-3143: Aloha Cloud now supports a new security control to limit the number of tickets an employee can delete; however, a new user role permission allows a supervisor to override the restriction and delete additional tickets when needed. A notification appears at the top of the POS screen and alerts you when you reach the delete ticket limit. Requires POS version: v6.11. For more information, refer to "Limiting delete tickets," "Understanding POS levels of access," and "Deleting a ticket."

Version 24.1

January 30, 2024

New features

• ACP-415: Aloha Cloud now allows you to define a kitchen name to appear on a KDS (Kitchen Display System), providing the ability to abbreviate menu item names and support language translations. The kitchen name also replaces the item name that prints on the kitchen printers. The POS system and online ordering site show the kitchen name assigned to an item. Requires POS version: v6.10. For more information, refer to "Creating items," and "Using the kitchen display system."

• ACP-1175: Aloha Cloud now supports generating check sequence numbers. The check sequence number is used for tracking/identifying orders in the kitchen and at the front counter for calling out/displaying sequence numbers to guests. Also, the check sequence is printed on the customer receipt and the kitchen chit. Requires POS version: v6.10. For more information, refer to "Using company options," "Understanding check sequence numbers," "Viewing POS device details," and "Using the kitchen display system."

• ACP-4334: Aloha Cloud now allows merchants to opt-in for the pilot program using Back Office. Navigate to Settings & Privacy > Admin to enable this functionality. When selected, merchants are automatically included as pilot customers for the upcoming releases.